Clinic Assistant

Private Advertiser; Johor Bahru; Sur place; MYR 27 000 - 36 000; Plein temps

Résumé du poste

Klinik Procare PLT is seeking a Clinic Assistant to join our medical administration team in Johor Bahru. This full-time role supports patient care and clinic operations, including registration, scheduling, documentation, and basic clinical tasks.

You will work with a compassionate team to ensure confidentiality, accuracy, and a welcoming patient experience in a modern healthcare setting.

Qualifications

• High school diploma or equivalent; medical qualifications advantageous.
• Strong communication skills, written and verbal, with patients and colleagues.
• Customer service experience, ideally in healthcare.
• Proficiency in medical terminology and patient confidentiality.
• Competence with computer systems and clinic management software; appointment scheduling experience helpful.
• Excellent organisational skills for multiple tasks.
• Attention to detail when handling patient records and documentation.
• Physically able to stand for extended periods and perform light tasks.
• Compassion and empathy for patients; interest in healthcare.
• Flexibility to support broader clinic team.
• Current First Aid certification or willingness to obtain it.

Responsabilités

• Greet and welcome patients on arrival.
• Manage patient registration and appointment scheduling.
• Handle patient inquiries and direct to staff.
• Process patient documentation and medical files securely.
• Assist with basic clinical tasks and prepare patients for consultations.
• Support medical staff during consultations and procedures.
• Manage clinic supplies and inventory.
• Process payments and manage clinic finances per procedures.
• Maintain cleanliness and organisation of the clinic.
• Respond to telephone inquiries and manage calls professionally.
• Coordinate administrative tasks such as filing and record-keeping.

Connaissances

Communication skills

Customer service

Medical terminology

Data protection

Clinic software

Appointment scheduling

Organisational skills

Formation

High school diploma

Additional medical qualifications advantageous

Outils

Clinic management software

Appointment scheduling systems

Description du poste

About the role

Klinik Procare PLT is seeking an enthusiastic and reliable Clinic Assistant to join our medical administration team. This is a full-time position based in Johor Bahru, Johor. As Clinic Assistant, you will be a vital part of our healthcare operations, providing essential support to ensure the smooth running of our clinic and delivering an excellent experience for our patients. This role offers the opportunity to be at the heart of patient care and administrative excellence within a progressive healthcare environment.

What you'll be doing

Greeting and welcoming patients upon arrival, ensuring a warm and professional first impression

Managing patient registration and appointment scheduling across our clinic systems

Handling patient inquiries and directing them to appropriate medical staff or departments

Processing patient documentation, records and medical files with accuracy and confidentiality

Assisting with basic clinical tasks including taking vital signs, preparing patients for consultations and maintaining clinical areas

Supporting medical staff during patient consultations and procedures as required

Managing clinic supplies, equipment and inventory levels

Processing payments and managing clinic finances in accordance with established procedures

Maintaining cleanliness and organisation of the clinic environment

Responding to telephone enquiries and managing incoming calls professionally

Coordinating administrative tasks such as correspondence, filing and record‑keeping

What we’re looking for

High school diploma or equivalent qualification; additional medical or healthcare qualifications are advantageous

Strong communication skills, both written and verbal, with the ability to interact professionally with patients and colleagues

Customer service experience, ideally within a healthcare or medical environment

Proficiency in medical terminology and understanding of patient confidentiality and data protection principles

Competence with computer systems and clinic management software; experience with appointment scheduling systems is beneficial

Excellent organisational skills with the ability to manage multiple tasks efficiently

Attention to detail and accuracy when handling patient records and documentation

Physical capability to stand for extended periods and perform light manual tasks

Compassion and empathy for patients, with a genuine interest in healthcare

Flexibility and willingness to support the broader clinic team as needed

Current First Aid certification or willingness to obtain it is preferred

What we offer

At Klinik Procare PLT, we are committed to creating a supportive and rewarding workplace for our team members. We offer competitive remuneration packages and a range of benefits that reflect our appreciation for our staff. We provide ongoing training and professional development opportunities to help you grow your skills and career within the healthcare sector. Our clinic fosters a collaborative, respectful work environment where all team members are valued and supported. We prioritise the health and wellbeing of our employees and encourage a positive work-life balance. As a full-time team member, you will benefit from a stable and secure position within an established healthcare provider. We also welcome discussions about any adjustments or support you may require during the recruitment process.

About us

Klinik Procare PLT is a dedicated healthcare provider committed to delivering high-quality medical services and patient care in Johor Bahru. Our clinic is built on the foundation of professionalism, integrity and a genuine commitment to improving the health and wellbeing of our patients and community. We pride ourselves on maintaining a welcoming, efficient and compassionate clinic environment where patients receive excellent care from a dedicated team of healthcare professionals and support staff. We are continuously evolving our services to meet the needs of our patients and invest in our team to ensure we maintain the highest standards of medical administration and patient service.

If you are passionate about supporting patient care and thrive in a healthcare environment, we would like to hear from you.