Compassionate Clinic Support Specialist

KLINIK IR; Kulai; On-site; MYR 22,000 - 39,000; Full time

Job summary

KLINIK IR in Senai, Johor is seeking a Clinic Assistant to provide essential administrative and clinical support. You will greet patients, manage registrations, schedule appointments and assist nursing staff with basic patient care while ensuring high standards of patient care and confidentiality.

The role requires strong communication, organisational skills and the ability to multitask in a busy clinical setting, with emphasis on infection control and accurate record-keeping.

Qualifications

• Secondary education or equivalent; completion of formal training in healthcare support or clinic assistance is advantageous.
• Experience or familiarity with healthcare settings is beneficial.
• Ability to handle patient information with confidentiality and discretion.

Responsibilities

• Greet patients and assist with registration and medical history forms.
• Schedule and manage clinic appointments and maintain the appointment system.
• Assist nursing staff with basic patient care tasks including vital signs monitoring.
• Prepare examination rooms and ensure medical supplies are available and sterilised.
• Support clinical procedures by assisting with patient positioning, specimen collection and wound care.
• Maintain accurate patient records and medical documentation per regulations.
• Perform general admin duties including filing, phone management, and correspondence.
• Maintain clean, hygienic, and safe clinic environment following infection control protocols.
• Sterilise and maintain medical instruments and equipment.
• Respond to patient enquiries courteously and provide information about services.
• Assist with inventory management and ordering of medical supplies.

Skills

Communication skills

Organisational skills

Multitasking

Attention to detail

Patient confidentiality

Empathy

Interpersonal skills

Teamwork

Education

Secondary education

Formal healthcare support/clinic assistance training

Job description

KLINIK IR in Senai, Johor is seeking a Clinic Assistant to provide essential administrative and clinical support. You will greet patients, manage registrations, schedule appointments and assist nursing staff with basic patient care while ensuring high standards of patient care and confidentiality.

The role requires strong communication, organisational skills and the ability to multitask in a busy clinical setting, with emphasis on infection control and accurate record-keeping.