CLINIC ASSISTANT

KLINIK MEDIPULIH; Sungai Buloh; On-site; MYR 28,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Health benefits

Professional development

Work-life balance

Job summary

Klinik Medipulih is seeking a dedicated Clinic Assistant in Batu Berendam, Melaka. This full-time role supports clinical staff, manages appointments, and delivers high-quality patient care in a welcoming environment.

You will be involved in reception duties, record-keeping, basic clinical tasks, and ensuring a hygienic clinic. A high school diploma and healthcare exposure are preferred, with English and Bahasa Malaysia communication required.

Qualifications

• High school diploma or equivalent.
• Experience in healthcare setting is desirable.
• Strong organisational and administrative skills.
• Good English and Bahasa Malaysia communication.
• Compassionate patient-centred approach.
• Ability to work in a multidisciplinary team.
• Reliable, punctual and trustworthy.
• Willingness to learn medical record systems.

Responsibilities

• Greet patients and maintain a welcoming reception area.
• Manage patient appointments and clinic records.
• Process registrations and update medical records.
• Prepare examination rooms and stock supplies.
• Support patients during clinical procedures and provide reassurance.
• Handle filing, photocopying, and data entry.
• Manage clinic correspondence and calls professionally.
• Assist with basic clinical tasks such as taking vital signs.
• Maintain confidentiality and infection control procedures.
• Support the clinical team with general duties as required.

Skills

Organisational skills

Communication skills

Administrative skills

Data entry

English & Bahasa Malaysia

Education

High school diploma

Tools

Medical record systems

Microsoft Office

Job description

About us

Klinik Medipulih is a dedicated healthcare facility committed to providing compassionate and comprehensive medical care to our community. We specialise in clinical and medical services, maintaining the highest standards of patient care and clinical excellence. Our team of experienced healthcare professionals works collaboratively to ensure every patient receives individualised attention and quality treatment. We pride ourselves on creating a welcoming environment where both patients and staff can thrive.

About the role

We are seeking a dedicated and compassionate Clinic Assistant to join our team at Klinik Medipulih in Batu Berendam, Melaka. This is a full‑time position that plays a vital role in supporting the smooth operation of our clinic and ensuring an excellent patient experience. As a Clinic Assistant, you will be the backbone of our daily operations, working closely with clinical staff to provide administrative and patient support services. This role is essential to maintaining an efficient, organised and welcoming clinic environment.

Key responsibilities

Greeting patients upon arrival and maintaining a warm, professional reception area

Managing patient appointments, scheduling, and maintaining accurate clinic records

Processing patient registrations and updating medical records with relevant information

Assisting clinical staff by preparing examination rooms and ensuring they are well‑stocked with necessary supplies and equipment

Supporting patients during clinical procedures and providing reassurance and comfort

Handling administrative tasks including filing, photocopying, and data entry

Managing clinic correspondence and telephone enquiries professionally and efficiently

Assisting with basic clinical tasks under the supervision of qualified medical staff, such as taking vital signs, measuring height and weight

Maintaining confidentiality and adhering to patient privacy protocols at all times

Contributing to a clean, safe and hygienic clinic environment by following infection control procedures

Supporting the clinical team with general duties as required to ensure smooth clinic operations

What we're looking for

High school diploma or equivalent qualification as a minimum requirement

Previous experience working in a healthcare setting, clinic or hospital environment is highly desirable

Strong organisational and administrative skills with the ability to manage multiple tasks simultaneously

Excellent communication skills, both written and verbal, in English and Bahasa Malaysia

A compassionate and patient‑centred approach to patient care and support

Ability to work as part of a multidisciplinary team in a fast‑paced environment

Reliability, punctuality and a strong work ethic

Discretion and the ability to maintain confidentiality in all matters relating to patients and clinic operations

Basic computer literacy and familiarity with medical record systems (or willingness to learn)

Physical ability to perform duties that may include standing for extended periods and assisting patients with mobility

A genuine interest in healthcare and commitment to providing quality patient care

What we offer

Klinik Medipulih is committed to supporting the wellbeing and professional development of our staff. We offer a competitive salary commensurate with experience and qualifications, alongside a range of benefits including access to medical insurance coverage and health benefits for our employees. We provide a supportive and collaborative working environment where your contributions are valued and recognised. There are opportunities for professional development and training to enhance your skills and knowledge within the healthcare sector. We maintain a healthy work‑life balance and foster a culture of respect, inclusion and mutual support amongst our team members. Staff are encouraged to discuss any support or adjustments they may require to perform their role effectively.