Client Services Partner

Axonect; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

Axonect is seeking a dynamic sales professional to drive growth in Malaysia across telecom, banking, and finance sectors. You will develop key client relationships, tailor solutions, and coordinate with internal teams to deliver exceptional value.

The role requires strong communication, negotiation and presentation skills, plus willingness to travel and engage across markets in Malaysia. A proactive team player, you will contribute to strategic revenue objectives.

Qualifications

• Proven ability to achieve and exceed sales targets and understand sales processes.
• Ability to network and adapt to various markets and cultures across Malaysia.
• Excellent verbal and written English communication to engage clients, present products, and negotiate deals.
• Strong interpersonal skills to build and maintain relationships with key clients and stakeholders.
• Familiarity with CRM software and tools like LinkedIn Sales Navigator and Apollo.
• Ability to identify client needs and provide tailored solutions throughout the sales cycle.
• Competence in presenting products and solutions based on client needs.
• Ability to work independently and within a team to achieve goals.
• Solid understanding of Telecom, Banking and Finance sectors, market trends, challenges and opportunities.
• Willingness to travel as required.

Responsibilities

• Develop and maintain strong relationships with key clients in telecom, banking and finance sectors.
• Understand and execute the strategy for the Malaysian market to achieve revenue objectives.
• Identify client needs and provide tailored solutions to meet business objectives.
• Act as the primary point of contact for clients, ensuring timely communication.
• Collaborate with internal teams to deliver high-quality products and services.
• Identify opportunities for account growth and new business development.
• Prepare and present regular reports on account performance and client satisfaction.
• Identify and resolve conflicts pertaining to the business side and clarify any misunderstandings.
• Oversee preparation and implementation of RFP documentation.
• Stay updated on industry trends and competitor activities to provide strategic insights.
• Set up meetings for events and participate if required.
• Support marketing and inside sales activities as needed.
• Collect data to prepare proposals in response to RFPs.
• Develop new local partnerships.

Skills

Sales Expertise

Networking

Communication & Negotiations

Relationship Building

Problem-Solving

Presentation Skills

Team Collaboration

Travel Readiness

Industry Knowledge

Tools

CRM software

LinkedIn Sales Navigator

Apollo

Job description

Person Specifications

• Sales Expertise: Proven ability to achieve and exceed sales targets, with a deep understanding of sales processes, technique and strategies.
• Networking & Adaptability: Ability to network and adapt to different markets and cultures across Malaysia region.
• Communication & Negotiations Skills: Excellent verbal and written communication skills in English to creatively and effectively engage with clients, present products, and proven ability to negotiate deals.
• Relationship Building: Strong interpersonal skills to build and maintain relationships with key clients and stakeholders.
• Sales Tools: Familiarity with CRM software and other sales tools such as LinkedIn Sales Navigator and Apollo.
• Problem-Solving: Ability to identify client needs and provide tailored solutions, addressing any challenges that arise during the sales process.
• Presentation Skills: Competence in conducting product and solution presentations to potential clients based on their specific needs.
• Team Collaboration: Ability to work independently and as part of a team, collaborating with colleagues to achieve common goals.
• Industry Knowledge: Strong understanding of the Telecom, Banking and Finance sectors, including market trends, challenges, and opportunities.
• Travel Readiness: Willingness to travel as required.

Key Responsibilities:

• Develop and maintain strong relationships with key clients in the telecom, banking, and finance sectors.
• Understand and execute the strategy for the Malaysian market to achieve revenue objectives.
• Understand client needs and provide tailored solutions to meet their business objectives.
• Act as the primary point of contact for clients, ensuring timely and effective communication.
• Collaborate with internal teams to deliver high-quality products and services.
• Identify opportunities for account growth and new business development.
• Prepare and present regular reports on account performance and client satisfaction.
• Identify and solve any conflicts pertaining to the business side and eliminate any misconceptions or misunderstanding.
• Overseeing the preparation and implementation of RFP documentation
• Stay updated on industry trends and competitor activities to provide strategic insights.
• Set up meetings for events and participate in events if required.
• Actively support marketing and inside sales activities as and when required.
• Collecting correct data to prepare proposals in response to requests for proposals (RFPs).
• Ability to approach and develop new local partnerships.