Client Manager

Turn To Human; Miri; On-site; MYR 70,000 - 110,000; Full time

Job summary

Turn To Human is seeking a dynamic Client Manager for its growing recruitment agency in Malaysia. You will build relationships with clients, understand hiring needs, and ensure successful delivery of recruitment services.

You will be the main liaison between clients and the internal recruitment team, coordinating with recruiters to meet hiring timelines, and identifying new business opportunities while maintaining high levels of client satisfaction.

Qualifications

• Excellent communication and interpersonal skills.
• Proven ability to manage multiple client accounts.
• Sales or business development experience is advantageous.

Responsibilities

• Build and maintain strong relationships with new and existing clients.
• Understand clients' hiring needs and provide suitable recruitment solutions.
• Coordinate with recruiters to ensure timely and successful candidate placements.
• Identify new business opportunities and grow client accounts.
• Monitor client satisfaction and ensure high-quality service delivery.

Skills

Client management

Relationship-building

Communication

Negotiation

Interpersonal skills

Sales mindset

Target orientation

Independent work

Account management

Job description

We are looking for a dynamic and results-driven Client Manager to join our growing recruitment agency.

In this role, you will be responsible for managing and developing relationships with clients, understanding their hiring needs, and ensuring successful delivery of recruitment services. You will act as the key point of contact between clients and the internal recruitment team, ensuring smooth communication and high-quality service.

This position is ideal for individuals who are strong in communication, enjoy building relationships, and have a passion for sales and business development within the recruitment industry.

• Build and maintain strong relationships with new and existing clients
• Understand clients' hiring needs and provide suitable recruitment solutions
• Coordinate with recruiters to ensure timely and successful candidate placements
• Identify new business opportunities and grow client accounts
• Monitor client satisfaction and ensure high-quality service delivery

• Good communication, negotiation, and interpersonal skills
• Strong client management and relationship-building abilities
• Sales-driven and target-oriented mindset
• Able to work independently and manage multiple accounts
• Experience in recruitment, sales, or business development is an advantage
• Positive attitude, proactive, and results-oriented