Certification Operations Admin — Global Impact & Growth

CONTROL UNION (MALAYSIA) SDN BHD; Klang City; On-site; MYR 24,000 - 36,000; Full time

Job summary

CONTROL UNION (MALAYSIA) SDN BHD is seeking an Admin Assistant to support the Certification Operations team. You will coordinate audits, manage contracts, and ensure smooth communication among clients, auditors, certifiers, and internal teams.

The role emphasizes organization, multitasking, and delivering high-quality administrative support and customer service in a dynamic, multinational setting.

Qualifications

• Diploma or higher in Business Administration or related field.
• Fresh graduates are encouraged to apply.
• Must possess strong communication, coordination, and administrative skills.

Responsibilities

• Coordinate and schedule certification audits and assessments.
• Prepare, review, and manage client contracts, NDAs, service agreements, and related documents.
• Maintain certification records, project tracking, and contract databases.
• Coordinate with auditors, certifiers, clients, and regional offices to ensure timely project delivery.
• Manage certification-related invoicing and administrative documentation.
• Support certification decision processes by ensuring documentation is complete and accurate.
• Monitor certification status, including renewals, suspensions, withdrawals, and transfers.
• Respond to customer inquiries with professional administrative support.
• Assist with internal and external audits by preparing required documentation.

Skills

Communication

Coordination

Administrative skills

Education

Diploma or Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office

Excel

Word

Job description

CONTROL UNION (MALAYSIA) SDN BHD is seeking an Admin Assistant to support the Certification Operations team. You will coordinate audits, manage contracts, and ensure smooth communication among clients, auditors, certifiers, and internal teams.

The role emphasizes organization, multitasking, and delivering high-quality administrative support and customer service in a dynamic, multinational setting.