Admin Assistant

CONTROL UNION (MALAYSIA) SDN BHD; Klang City; On-site; MYR 24,000 - 36,000; Full time

Job summary

CONTROL UNION (MALAYSIA) SDN BHD is seeking an Admin Assistant to support the Certification Operations team. You will coordinate audits, manage contracts, and ensure smooth communication among clients, auditors, certifiers, and internal teams.

The role emphasizes organization, multitasking, and delivering high-quality administrative support and customer service in a dynamic, multinational setting.

Qualifications

• Diploma or higher in Business Administration or related field.
• Fresh graduates are encouraged to apply.
• Must possess strong communication, coordination, and administrative skills.

Responsibilities

• Coordinate and schedule certification audits and assessments.
• Prepare, review, and manage client contracts, NDAs, service agreements, and related documents.
• Maintain certification records, project tracking, and contract databases.
• Coordinate with auditors, certifiers, clients, and regional offices to ensure timely project delivery.
• Manage certification-related invoicing and administrative documentation.
• Support certification decision processes by ensuring documentation is complete and accurate.
• Monitor certification status, including renewals, suspensions, withdrawals, and transfers.
• Respond to customer inquiries with professional administrative support.
• Assist with internal and external audits by preparing required documentation.

Skills

Communication

Coordination

Administrative skills

Education

Diploma or Bachelor’s degree in Business Administration or related field

Tools

Microsoft Office

Excel

Word

Job description

We are seeking a proactive and detail-oriented Admin Assistant to support our Certification Operations team. This role is responsible for coordinating certification activities, managing contracts and administrative processes, scheduling audits, and ensuring smooth communication between clients, auditors, certifiers, and internal teams. The ideal candidate is highly organized, able to manage multiple priorities, and committed to delivering excellent administrative support and customer service.

Key Responsibilities

• Coordinate and schedule certification audits and assessments.
• Prepare, review, and manage client contracts, NDAs, service agreements, and related documentation.
• Ensure contracts are executed, approved, and registered in accordance with company procedures and regulatory requirements.
• Maintain certification records, project tracking, and contract databases.
• Coordinate with auditors, certifiers, clients, and regional offices to ensure timely project delivery.
• Manage certification-related invoicing and administrative documentation.
• Support certification decision processes by ensuring documentation is complete and accurate.
• Monitor certification status, including renewals, suspensions, withdrawals, and transfers.
• Respond to customer inquiries and provide professional administrative support.
• Assist with internal and external audits by preparing required documentation.
• Perform other administrative duties as assigned by management.

Key Requirements

• SPM, Diploma, or Bachelor's Degree in Business Administration or a related field. Diploma or higher qualification will be an added advantage.
• Ability to communicate in Mandarin (written and spoken) is preferred to support communication with Mandarin-speaking clients and stakeholders.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Fresh graduates are encouraged to apply. Candidates should possess strong communication, coordination, and administrative skills.
• Excellent communication and interpersonal skills.
• Able to work independently while collaborating effectively with cross-functional teams.

Why Join Us?

• Work with a global leader in sustainability and certification.
• Experience working in a fast paced, multinational environment
• Opportunities for career growth and industry specialization.
• Collaborative and dynamic work environment.
• Convenient office location — just a 5-minute walk from LRT Bandar Baru Klang.