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ZIM SYSTEMS (MALAYSIA) SDN. BHD. is seeking a client-focused support executive to handle inquiries through chat, calls and email, deliver product demonstrations, and coordinate with internal teams to close deals. The role includes onboarding new clients and maintaining relationships.
The position operates on a hybrid model (2 days WFH) with opportunities for professional growth and a focus on accurate record-keeping and responsive service.
- Handle client enquiries received through chats, calls and emails.
- Deliver product demonstrations to potential customers, working to close deals effectively.
- Coordinate with internal teams and clients to gather necessary information and supporting materials
- Responsible for administrative work to maintain accurate and organized records of application documents and communications.
(Additional bonuses for successful signing of orders)
- Conduct onboarding session with new clients and maintain good relationships with existing clients.
- Assist in ad-hoc tasks if necessary.
Requirements:
- Diploma / Degree holder in any field of study or 1 years of working experience
- Good command in both written and spoken English and Cantonese is MUST
- Ability to work proactively and independently
- Well versed in MS office applications (Especially MS Excel)
Schedule:
- Monday to Friday (Public Holidays off)
- 9am to 6pm
- Hybrid working (WFH: 2 days per week)
- EPF, SOCSO and EIS provided
- Fully subsidized parking allowance
- Medical claim
Your application will include the following questions: