Sales Admin Executive

Fintos Venture Group; Malaysia; On-site; MYR 40,000 - 50,000; Full time

Benefits offered by this job

Medical claim

18 public holidays

Access to educational opportunities

Parking allowances

Job summary

Fintos Venture Group is looking for a highly organized and proactive Sales Admin Executive in Malaysia. This role involves supporting the sales department with administrative tasks, liaising with applicants, and maintaining smooth operations. Candidates should have at least 2 years of banking administration experience, strong organizational skills, and proficiency in Mandarin. Benefits include performance evaluations for promotions, medical claims, and an energetic work culture with public holidays. Join us to grow with our expanding company on a path towards an IPO.

Qualifications

• At least 2 years of experience in a banking administrative or operational role.
• Experience in receptionist or customer service role is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Team-oriented mindset with a positive attitude and strong problem-solving skills.

Responsibilities

• Liaise with applicants to gather necessary information for loan applications.
• Accurately input customer details into the system and evaluate data.
• Efficiently update case status across various platforms.
• Manage document collection ensuring all paperwork is uploaded promptly.
• Coordinate signing of relevant documents with bankers and solicitors.
• Stay informed about the property market and enhance customer satisfaction.
• Address customer complaints in collaboration with Sales Advisors.
• Support arrangement of site visits for prospects or customers.
• Maintain adherence to company policies throughout the administrative process.
• Serve as the reception, answering calls and recording information.

Skills

Financial Analysis

Client Management

Market Analysis

Mandarin proficiency

Tools

Microsoft Office

CRM systems

Job description

• Professional Advancement: Annual performance evaluations with opportunities for promotion. Potential to rise to a chief-level position.
• Competitive Compensation: Attractive salary package with performance-based incentives.
• Equity Participation: Eligibility for the Employee Share Option Scheme (ESOS).
• Company Growth: The company is on a path towards an IPO and expanding internationally.

Job Description

We are seeking a highly organized and proactive Sales Admin Executive to support our sales department with a range of administrative duties. This role is pivotal in maintaining the efficiency and smooth operation of the department, ensuring that our team can focus on their primary objectives.

Key Responsibilities

• Liaise with applicants to gather necessary information for loan applications and respond to basic inquiries about the process.
• Accurately input customer details into our system, evaluate data, and conduct preliminary research on potential clients' commitments and financial statements.
• Efficiently update case status, ensuring a seamless transition across platforms including our internal system, Monday.com, and Microsoft Teams.
• Manage document collection, ensuring all necessary paperwork is uploaded into the system promptly for further processing.
• Coordinate the signing of credit loan agreements, bank loan offers, sale & purchase agreements, and other relevant documents with bankers and solicitors.
• Stay informed about the property market, bank loan requirements, and our products and services to enhance customer satisfaction.
• Address customer complaints in collaboration with Sales Advisors, aiming for swift and satisfactory resolutions.
• Support the arrangement of site visits for prospects or customers, addressing basic questions as needed.
• Maintain adherence to all company policies and government regulations throughout the administrative process.
• Serve as the reception, answering calls, and recording information in the system accordingly.

Qualifications

• At least 2 years of experience in a banking administrative or operational role.
• Experience in receptionist or customer service role is a plus.
• Strong organizational skills and attention to detail.
• Ability to speak Mandarin is essential due to the business nature.
• Proficiency in Microsoft Office applications and familiarity with CRM systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Team-oriented mindset with a positive attitude and strong problem-solving skills.

Why Join Us?

• Medical claim
• Enjoy all Public Holidays under Selangor – that's 18 days off!
• Access to educational opportunities like EMBA and various training courses.
• Opportunities for growth and promotion, evaluated in annual reviews.
• Partake in weekly and monthly company activities – from badminton and cycling to picnics and evening sessions.
• Experience our vibrant, energetic office culture and a comfortable corporate style workspace.
• Parking allowances provided. Office location conveniently accessible via public transport.

Skills

• Financial Analysis
• Client Management
• Market Analysis