Campaign Executive

Hytech; Kuala Lumpur; On-site; MYR 60,000 - 96,000; Full time

Job summary

Hytech is seeking an experienced Campaign Promotions Specialist to work with cross-functional teams and clients to plan, execute, and optimize marketing promotions.

You will manage end-to-end campaigns, QA, track performance, and provide practical recommendations. Fluency in English is required, Mandarin preferred, and you will thrive in a fast-paced, collaborative environment.

Qualifications

• 3+ years in campaign management, marketing operations, or related field with hands-on end-to-end campaign delivery.
• Strong English proficiency, second language; Mandarin preferred.
• Excellent stakeholder management and cross-functional communication across diverse teams.
• Strong project management and organizational skills to prioritise multiple timelines.
• Proactive problem-solver combining operational rigour with strategic thinking.
• Strong attention to detail and data accuracy with basic campaign metrics interpretation.
• Proficiency in Microsoft Excel (lookup functions and pivot tables) and the broader MS Office suite.
• Collaborative team player with ownership mindset and willingness to learn new tools.

Responsibilities

• Manage End-to-End Promotions: Plan and execute promotions from planning to QA, launch, monitoring, and post-campaign review.
• Be the Promotions Expert: Develop understanding of promotion mechanics, eligibility, terms and conditions, and campaign requirements.
• Oversee Promotion Operations: Manage opt-in applications, data validation, and coordination with internal teams for timely processing.
• Drive Stakeholder Collaboration: Align on assets, approvals, timelines, and execution requirements.
• Support Clients: Respond to inquiries, troubleshoot promotion issues, and coordinate with stakeholders for resolution.
• Track Performance & Reporting: Maintain trackers, monitor delivery timelines, prepare summaries, and provide actionable recommendations.
• Support Team Initiatives: Take on ad-hoc projects and continuous improvement tasks.

Skills

Campaign management

Marketing operations

English proficiency

Multilingual (Mandarin preferred)

Stakeholder management

Cross-functional communication

Project management

Time management

Proactive problem-solving

Attention to detail

Data interpretation

Excel

MS Office

Tools

Excel

Pivot tables

MS Office

Job description

In this role, you’ll work closely with cross-functional teams and clients to ensure promotions are planned, executed, and delivered seamlessly. From managing promotion applications and coordinating campaign launches to tracking performance and identifying improvement opportunities, you’ll play a key role in driving operational excellence and campaign success.

Job Responsibilities

• Manage End-to-End Promotions: Plan and execute marketing promotions from initial planning and timeline coordination to campaign setup, quality assurance (QA), launch, monitoring, and post-campaign review.
• Be the Promotions Expert: Develop a strong understanding of promotion mechanics, eligibility criteria, terms and conditions (T&Cs), and campaign requirements.
• Oversee Promotion Operations: Manage the opt-in application process, compile and validate data, and coordinate with internal teams to ensure accurate and timely processing.
• Drive Stakeholder Collaboration: Work closely with cross-functional teams to align on campaign assets, approvals, timelines, and execution requirements.
• Support Clients: Respond to client inquiries, troubleshoot promotion-related issues, and coordinate with relevant stakeholders to ensure timely resolution.
• Track Performance & Reporting: Maintain accurate promotion trackers, monitor delivery timelines, prepare performance summaries, and provide actionable recommendations based on campaign results.
• Support Team Initiatives: Take on ad-hoc projects and operational tasks to support team priorities and continuous improvement.

Requirements

• At least 3 years of experience in campaign management, marketing operations, or a related field, with hands-on experience managing campaigns end to end.
• Strong proficiency in English, with proficiency in a second language; Mandarin is preferred.
• Excellent stakeholder management and cross-functional communication skills, with the ability to work effectively across diverse teams and cultures.
• Strong project management and organisational skills, with the ability to prioritise tasks, manage multiple timelines, and thrive in a fast-paced environment.
• A proactive problem-solver who combines operational rigour with strategic thinking.
• Strong attention to detail and data accuracy, with the ability to interpret basic campaign performance metrics and identify improvement opportunities.
• Proficiency in Microsoft Excel, including lookup functions and pivot tables, as well as the broader Microsoft Office suite.
• A collaborative team player with a strong sense of ownership, a positive attitude, and a willingness to learn new tools and skills.