Campaign Executive

Fuku; Kuala Lumpur; Presencial; MYR 60 000 - 100 000; Tempo integral

Resumo da oferta

Fuku in Malaysia is seeking a Promotions Specialist to drive end-to-end marketing campaigns, from planning through launch and post-campaign review. You’ll work with cross-functional teams and clients to ensure promotions are delivered seamlessly.

The role emphasizes understanding promotion mechanics, data accuracy, and proactive problem solving, with a focus on performance tracking and client satisfaction. You’ll collaborate across departments to meet timelines and improve campaigns.

Qualificações

• 3+ years in campaign management, marketing ops or similar.
• Proficiency in English; Mandarin preferred.
• Strong stakeholder management and cross-functional communication.
• Excellent project management and organisational skills.
• Attention to data accuracy and ability to interpret metrics.
• Willingness to learn new tools.

Responsabilidades

• Plan and execute marketing promotions from planning to post-campaign review.
• Develop promotion mechanics, terms, and campaign requirements.
• Manage opt-in applications and data validation with internal teams.
• Coordinate with cross-functional teams on assets, approvals and timelines.
• Respond to client inquiries and troubleshoot promotion issues.
• Track performance, deliver summaries, and suggest improvements.
• Support ad-hoc projects to help team priorities.

Conhecimentos

Fluent English

Mandarin preferred

Stakeholder management

Project management

Excel skills

Ferramentas

Microsoft Excel

Descrição da oferta de emprego

In this role, you’ll work closely with cross-functional teams and clients to ensure promotions are planned, executed, and delivered seamlessly. From managing promotion applications and coordinating campaign launches to tracking performance and identifying improvement opportunities, you’ll play a key role in driving operational excellence and campaign success.

Job Responsibilities

• Manage End-to-End Promotions: Plan and execute marketing promotions from initial planning and timeline coordination to campaign setup, quality assurance (QA), launch, monitoring, and post-campaign review.
• Be the Promotions Expert: Develop a strong understanding of promotion mechanics, eligibility criteria, terms and conditions (T&Cs), and campaign requirements.
• Oversee Promotion Operations: Manage the opt-in application process, compile and validate data, and coordinate with internal teams to ensure accurate and timely processing.
• Drive Stakeholder Collaboration: Work closely with cross-functional teams to align on campaign assets, approvals, timelines, and execution requirements.
• Support Clients: Respond to client inquiries, troubleshoot promotion-related issues, and coordinate with relevant stakeholders to ensure timely resolution.
• Track Performance & Reporting: Maintain accurate promotion trackers, monitor delivery timelines, prepare performance summaries, and provide actionable recommendations based on campaign results.
• Support Team Initiatives: Take on ad-hoc projects and operational tasks to support team priorities and continuous improvement.

Requirements

• At least 3 years of experience in campaign management, marketing operations, or a related field, with hands-on experience managing campaigns end to end.
• Strong proficiency in English, with proficiency in a second language; Mandarin is preferred.
• Excellent stakeholder management and cross-functional communication skills, with the ability to work effectively across diverse teams and cultures.
• Strong project management and organisational skills, with the ability to prioritise tasks, manage multiple timelines, and thrive in a fast-paced environment.
• A proactive problem-solver who combines operational rigour with strategic thinking.
• Strong attention to detail and data accuracy, with the ability to interpret basic campaign performance metrics and identify improvement opportunities.
• Proficiency in Microsoft Excel, including lookup functions and pivot tables, as well as the broader Microsoft Office suite.
• A collaborative team player with a strong sense of ownership, a positive attitude, and a willingness to learn new tools and skills.