Business Support Consultant

PERSOL; Penang; On-site; MYR 24,000 - 36,000; Full time

Job summary

Jora Malaysia is seeking an HR Operations Associate to manage payroll timesheets, prepare letters and contracts, and drive onboarding processes. You will handle lifecycle matters including disciplinary actions and offboarding while engaging clients and candidates to resolve issues promptly.

The role requires solid coordination, communication, and multitasking skills, with a focus on compliance and accurate record-keeping in Penang/Kulim areas.

Qualifications

• 1 year of experience in HR or recruitment operations.
• Fresh graduates with similar experiences are encouraged to apply.
• Strong coordination, communication and multitasking skills.
• Familiar with Malaysian employment laws and regulations.
• Good communication and stakeholder management skills.
• Strong attention to detail and ability to manage multiple priorities.
• Proficient in Microsoft Office, especially Excel.
• Possess a valid driving license.
• Familiar with Penang and Kulim areas.

Responsibilities

• Manage candidates’ timesheets for payroll processing.
• Prepare offer letters, contracts, and coordinate onboarding.
• Handle employee lifecycle matters, including disciplinary actions and offboarding.
• Act as liaison for client and candidate engagement, ensuring timely issue resolution.
• Handle recruitment activities (sourcing, screening, interview coordination).
• Maintain records, headcount tracking, and operational reporting.
• Ensure compliance with SOPs and service delivery standards.

Skills

Coordination

Communication

Multitasking

Microsoft Excel

Driving license

Stakeholder management

Education

Diploma or Degree in HR / BA

Tools

Microsoft Office

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Job Scope

• Manage candidates’ timesheets for payroll processing
• Prepare offer letters, contracts, and coordinate the onboarding process
• Handle employee lifecycle matters, including disciplinary actions and offboarding
• Act as the key liaison for client and candidate engagement, ensuring timely issue resolution
• Handle recruitment activities (sourcing, screening, and interview coordination)
• Maintain accurate records, headcount tracking, and operational reporting
• Ensure compliance with SOPs and service delivery standards

Requirements

• Min 1 year of experience in HR or recruitment operations.
• Fresh graduate with similar experiences are encourage to apply.
• Strong coordination, communication, and multitasking skills
• Diploma or Degree in Human Resources, Business Administration, or a related field
• Familiar with Malaysian employment laws and regulations
• Good communication and stakeholder management skills
• Strong attention to detail and ability to manage multiple priorities
• Proficient in Microsoft Office (especially Excel)
• Possess a valid driving license
• Familiar with the Penang and Kulim areas

Key Competencies

• Service delivery mindset
• Problem-solving and decision-making skills
• Stakeholder engagement
• Time management and multitasking
• High level of accuracy and accountability