Senior HR Executive

Hot Bird; Selangor; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

EPF & SOCSO Contribution

Medical and Insurance Benefits

Job summary

Hot Bird is seeking a proactive Senior HR Executive to join our growing HR team and work closely with the HR Manager in managing day-to-day HR operations and initiatives. You will support HR operations, attendance and payroll, recruitment, onboarding and employee relations across outlets.

The role requires a Diploma/ Degree in HR or related field with 2–3 years in HR/Admin, and strong English/Bahasa Malaysia communication. Travel between outlets may be required.

Qualifications

• Diploma or degree in Human Resources, Business Admin or related field.
• Minimum 2–3 years of experience in HR/Admin roles.
• F&B, retail or multi-outlet operations experience strongly preferred.
• Good command of English and Bahasa Malaysia.

Responsibilities

• HR Operations & Administration: manage employee records, prepare HR letters, monitor probation and contracts.
• Attendance, Leave & Payroll Support: verify attendance, process payroll with accurate records.
• Recruitment & Onboarding: post jobs, screen candidates, coordinate onboarding and headcount monitoring.
• Employee Relations: handle grievances, maintain confidentiality, organise staff activities.
• General HR Admin & Support: assist in new outlet openings, audits and ad-hoc tasks.

Skills

Interviewing skills

Documentation skills

Communication skills

Bilingual English/Bahasa Malaysia

HRIS experience

Payroll systems

Education

Diploma/degree in HR or related field

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

We are looking for a proactive and hands-on Senior HR Executive to join our growing HR team and work closely with the HR Manager as a key support in managing day-to-day HR operations and initiatives.

Responsibility

HR Operations & Administration

• Manage and maintain accurate employee records and HR documentation.
• Assist in preparing HR letters, memos, confirmation letters, transfer letters and other HR-related documents.
• Monitor employee probation, confirmation and contract expiry dates.
• Maintain proper filing and ensure HR records are updated and organised.
• Assist in handling staff enquiries and provide support on HR-related matters.
• Assist in the development and implementation of HR policies, procedures and SOPs.

Attendance, Leave & Payroll Support

• Monitor and verify staff attendance, leave, lateness, absenteeism and overtime records through system.
• Review OT claims and compile attendance reports for payroll processing.
• Assist with monthly payroll preparation and ensure payroll information is accurate and complete.

Recruitment & Onboarding

• Support recruitment activities, including job postings, candidate screening, interview coordination and hiring documentation.
• Coordinate onboarding and ensure new employees complete the required documentation.
• Assist with manpower planning and monitoring of headcount and vacancies.

Employee Relations

• Assist in handling employee grievances, disciplinary matters and staff welfare issues.
• Maintain confidentiality when handling employee and HR matters.
• Work closely with outlet managers and supervisors on employee-related matters.
• Assist in organizing staff engagement activities, trainings, briefings, Annual dinner, team-building events as and when required.

General HR Admin & Support

• Assist Operation/Business Development team during new outlet openings.
• Assist in preparing documents for audits or government inspections.
• Any other ad-hoc tasks as assigned by HR Manager & Management.

Requirements

• Diploma/Degree in Human Resources, Business Admin, or related field.
• Minimum 2-3 years of experience in HR/Admin roles.
• F&B, retail, or multi-outlet operations experience strongly preferred.
• Strong interviewing, investigation, and documentation skills.
• Familiarity with Malaysian employment practices and statutory requirements.
• Experience using HRIS or payroll systems is an advantage.
• Familiar with Recruitment Portals (Jobstreet, AJobThing).
• Good understanding of HR operations, recruitment, attendance, leave and payroll processes.
• Strong proficiency in HR software systems and Microsoft Office applications (Word, Excel, PowerPoint).
• Excellent communication and interpersonal skills.
• Able to work independently and manage multiple tasks in a fast-paced environment with discretionary and maintaining confidentiality
• Willingness to travel between outlets as needed.
• Detail-oriented, organized, and trustworthy.
• Good command in English and Bahasa Malaysia.

• EPF & SOCSO Contribution
• Medical and Insurance Benefits *
• *Indicates after successful completion of probation and confirmation