Business Development Team Lead

Jayapay; Kuala Lumpur; On-site; MYR 120,000 - 230,000; Full time

Job summary

Jayapay, a global leader in payment solutions, seeks a seasoned Business Development Leader in Malaysia to drive merchant partnerships and strategic growth. You will lead a BD team, build long-term relationships, and collaborate with cross-functional groups to deliver tailored financial solutions.

Fluency in English and Mandarin is required, with occasional travel to client sites and partners. The role emphasizes negotiation, market insights, and scalable growth in a dynamic environment.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Marketing, or related discipline.
• At least 5 years of experience in business development, partnership management, account management, or sales.
• Proven experience in team leadership, people management, or mentoring team members.
• Strong communication, commercial negotiation, stakeholder management, and relationship-building skills.

Responsibilities

• Identify and develop new business opportunities with merchants and strategic partners.
• Build and maintain strong business relationships to drive growth and partnerships.
• Conduct market research to identify industry trends and growth areas.
• Collaborate with internal teams to coordinate project implementation and improve service delivery.
• Lead partner communications, commercial negotiations, contract discussions, and ongoing client management.
• Gather market insights and client feedback to support product improvements.
• Represent the company at business meetings and industry events.
• Lead, coach, and develop the Business Development team to achieve objectives.
• Establish KPIs, monitor performance, and manage the sales pipeline.

Skills

English & Mandarin

Business development

Leadership

Negotiation

Communication

Education

BA/BS in Business

Job description

Jayapay is a global leader in payment solutions, specializing in enabling seamless pay-in and pay-out systems across multiple countries and industries. Our secure, compliant, and scalable infrastructure empowers businesses to expand confidently on a global scale. We are committed to helping businesses achieve growth through innovative financial solutions. At Jayapay, we prioritize creating impactful business opportunities while maintaining trust and excellence in service delivery.

Key Responsibilities

• Identify and develop new business opportunities with merchants and strategic business partners.
• Build and maintain strong business relationships to drive sustainable growth and long-term partnerships..
• Conduct market research to identify industry trends, competitive opportunities, and potential growth areas.
• Collaborate with internal teams to coordinate project implementation, improve service delivery, and support business expansion.
• Lead partner communications, commercial negotiations, contract discussions, and ongoing client relationship management.
• Gather market insights and client feedback to support product improvements and localized business strategies.
• Represent the company at business meetings, industry events, and partnership engagements.
• Lead, coach, and develop the Business Development team to achieve business objectives.
• Establish team KPIs, monitor performance, and manage the sales pipeline to ensure business targets are met.
• Develop business development strategies, improve team workflows, and implement effective processes to drive growth.
• Recruit, train, and mentor team members to strengthen team capabilities and overall performance.

Requirements

• Diploma or Bachelor's degree in Business Administration, Marketing, or any related discipline.
• At least 5 years of experience in business development, partnership management, account management, or sales.
• Proven experience in team leadership, people management, or mentoring team members.
• Strong communication, commercial negotiation, stakeholder management, and relationship-building skills
• Ability to work independently while collaborating effectively with cross-functional teams.
• Fluency in both English and Mandarin Chinese (spoken and written) to communicate effectively with Chinese-speaking clients and business partners.
• Willingness to travel occasionally for client meetings, partner visits, and industry events.

Good to Have

• Previous experience in digital services, technology solutions, or B2B business environments.
• Experience developing strategic partnerships, expanding into new markets, or managing regional business opportunities.
• Experience setting team KPIs, developing sales strategies, and driving team performance.