Business Development Manager (BPO/Services)

Talent Recruit; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Talent Recruit represents a multinational client in online trading and financial services, seeking a Business Development Manager (BPO/Services) to base in Bangsar, Kuala Lumpur, Malaysia. The role centers on acquiring new clients and expanding relationships to grow staffing and IT services revenue.

Responsibilities include identifying and closing new business, managing key accounts, negotiating contracts, and coordinating with recruitment, operations, and finance to deliver seamless solutions

Qualifications

• Bachelor's degree in a relevant field.
• 5+ years in BD/AM in staffing or related industries.
• Strong network within BFSI, Healthcare, IT in Malaysia.
• Willingness to travel within Malaysia.

Responsibilities

• Identify, engage, and close new clients for staffing and IT services.
• Develop and expand relationships with existing clients to maximize opportunities.
• Meet revenue targets by securing high-value staffing contracts.
• Negotiate contracts with clients and coordinate with internal teams.
• Represent the company at industry events to generate leads.

Skills

New business development

Account management

Negotiation

Presentation skills

Independent work

Travel willingness

Education

Bachelor's degree in Business, Sales, Marketing, or related field

Job description

Business Development Manager (BPO/Services)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Business Development Manager (BPO/Services)

Company Background:

We are representing one of our multinational client, an award-winning leader in online trading and financial service industry, looking for Business Development Managerto be based in Bangsar, Kuala Lumpur.

Key Responsibilities:

• New Business Acquisition: Identify, engage, and close new clients for staffing and IT services
• Account Management: Develop and expand relationships with existing clients to maximize business opportunities
• Revenue Generation: Meet and exceed business targets by securing high-value staffing contracts
• Consultative Sales Approach: Understand client needs, propose tailored workforce solutions, and negotiate contracts
• Client Relationship Management: Build and maintain strong relationships with clients, acting as the main point of contact. Understand the client's needs, goals, and challenges.
• Market Research & Strategy: Analyse industry trends, competitor activities, and customer requirements to build market penetration strategies
• Collaboration: Work with internal teams (recruitment, operations, finance) to ensure seamless service delivery
• Networking & Brand Positioning: Represent the company at industry events, conferences, and networking forums to enhance brand visibility and generate leads

Job Requirements:

• Bachelors degree in Business, Sales, Marketing, or a related field
• 5+ years of experience in business development/account managementin staffing or BFSI/Healthcare/IT/ITES or related industries
• Strong understanding andnetwork within BFSI or Healthcare or IT and related industries in Malaysia
• Experience in contract staffing, body shopping, or outsourcing services
• Excellent negotiation, communication, and presentation skills
• Ability to work independently and manage sales pipelines effectively
• Willingness to travel within Malaysia as required
• Language: Bahasa Malaysia,English and Mandarin.

Only shortlisted candidates will be contacted.