Business Development Manager

Crane Worldwide Logistics LLC; Bayan Lepas; On-site; MYR 60,000 - 120,000; Full time

Job summary

Crane Worldwide Logistics LLC in Bayan Lepas, Penang, Malaysia, is seeking an experienced sales professional to expand the customer base and strengthen existing relationships. You will identify new opportunities, tailor logistic solutions, and coordinate with operations to ensure service excellence.

The role requires a track record in freight logistics sales, strong negotiation skills, and the ability to meet ambitious targets in a fast-paced environment.

Qualifications

• Diploma or bachelor’s degree in business administration, logistics, supply chain management, or related field.
• Minimum 5 years of experience in freight forwarding, logistics sales, or business development.
• Proven track record in acquiring new customers and achieving sales targets.
• Good knowledge of air freight, sea freight, customs clearance, and international logistics.
• Strong negotiation, communication, presentation, and interpersonal skills.
• Ability to work independently and meet sales targets.

Responsibilities

• Maintain current client relationships and identify areas for potential new clients.
• Acquire new customers and expand the company's portfolio.
• Develop new sales areas and improve sales through various methods.
• Research the latest in the business industry and create opportunities to expand business.
• Understand customers' logistics requirements and provide suitable solutions.
• Resolve customer issues and coordinate with internal teams to ensure service quality.
• Ensure quotations and commercial proposals are competitive and viable.
• Collaborate with sales and design teams to meet requirements and goals.
• Maintain accurate sales pipelines, customer records, and forecasts.
• Train junior salespeople to improve sales goals and expectations.
• Work with operations, customer service, pricing, and finance teams to ensure smooth service delivery.
• Strong understanding of product offerings, business position, and competition to stay competitive.

Skills

Negotiation

Communication

Presentation

Interpersonal skills

Sales targets

Team collaboration

Prospecting

CRM

MS Excel

Education

Business Administration

Logistics

Supply Chain

Tools

CRM

MS Excel

Job description

• Maintain current client relationship and identifying areas for potential clients
• Acquire new customers and expand the company's customer portfolio.
• Develop new sales areas and improving sales through various methods
• Research the latest in the business industry and creating new opportunities to expand business
• Understand customers' logistics requirements and provide suitable solutions
• Resolve customer issues and coordinate with internal teams to ensure service quality.
• Ensure quotations and commercial proposals are competitive and commercially viable
• Collaborate with sales and design team to ensure requirements are met, such as sales numbers and profit goals
• Maintain accurate sales pipelines, customer records, and sales forecasts
• Train junior salespeople to improve sales goals and meet expectations
• Work closely with operations, customer service, pricing, and finance teams to ensure smooth service delivery
• Strong understanding of company products or services as well as business position and competition to keep business competitive.

Job Requirements:

• Diploma or bachelor's degree in business administration, Logistics, Supply Chain Management, or a related field.
• Minimum 5 years of experience in freight forwarding, logistics sales, or business development.
• Proven track record in acquiring new customers and achieving sales targets.
• Good knowledge of air freight, sea freight, customs clearance, and international logistics.
• Strong negotiation, communication, presentation, and interpersonal skills.
• Ability to work independently and meet sales targets.