Business Development Manager (Freight Forwarding)

SF Global Express (M) Sdn Bhd; Subang Jaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

SF Global Express (M) Sdn Bhd is seeking a Business Development Manager to expand our international freight forwarding portfolio. You will develop new B2B customers across air/sea freight, cross-border transport, and warehousing solutions, while promoting our services to importers, exporters, manufacturers, traders and SMEs.

You will identify customer requirements, propose suitable freight solutions, and collaborate with Operations, Customs Clearance, and Solutions teams to ensure seamless

Qualifications

• Minimum 3 years of sales or business development experience in freight forwarding.
• Diploma or Bachelor’s Degree in logistics, supply chain, business, marketing, or related field.
• Experience with international freight forwarding; NVOCC or shipping lines is an advantage.
• Good understanding of international shipping processes, Incoterms, import/export documentation, customs clearance.
• Mandarin speaking and writing ability to liaise with Mandarin-speaking clients.
• Existing network of shippers/importers/exporters/manufacturers/trading companies is advantageous.

Responsibilities

• Develop new B2B customers for international freight forwarding services.
• Promote freight forwarding products and value-added logistics services to importers/exporters/manufacturers/traders/SMEs.
• Identify customers' shipping requirements and propose suitable freight solutions.
• Build and maintain relationships to ensure long-term growth and outstanding after-sales service.
• Collaborate with Operations, Customs Clearance, and Solutions teams to ensure smooth shipment execution.
• Monitor market trends and identify new business opportunities.
• Achieve assigned sales targets, revenue goals, and KPIs.

Skills

Communication

Negotiation

CRM

Education

Diploma or Bachelor’s Degree in Logistics/Supply Chain/Business Admin/Marketing or related field

Job description

Business Development Manager (Freight Forwarding)

Develop new B2B customers for international freight forwarding services, including air freight, sea freight, cross-border transportation, and warehousing solutions.

Promote the company's freight forwarding products and value-added logistics services to importers, exporters, manufacturers, traders, and SMEs.

Identify customers' shipping requirements and propose suitable freight solutions based on their import/export needs.

Build and maintain strong relationships with customers, ensuring excellent after-sales service and long-term business growth.

Collaborate closely with Operations, Customs Clearance, and Solutions teams to ensure smooth shipment execution and customer satisfaction.

Monitor market trends, competitor activities, and customer demands to identify new business opportunities.

Achieve assigned sales targets, revenue goals, and business development KPIs.

Job Requirements

Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration, Marketing, or a related field.

Minimum 3 years of sales or business development experience in freight forwarding (air freight, sea freight, or international logistics).

Candidates from international freight forwarding companies are highly preferred. Experience with NVOCC, shipping lines, airlines, or customs brokerage is an added advantage.

Good understanding of international shipping processes, Incoterms, import/export documentation, customs clearance, air freight, sea freight, and cross-border logistics.

Existing network of shippers, importers/exporters, manufacturers, or trading companies will be an advantage.

Strong communication, negotiation, and customer relationship management skills.

Self-motivated, results-driven, and capable of developing new business independently.

Mandarin speaking and writing ability to liaise with Mandarin-speaking clients.

What can I earn as a Business Development Manager