Business Development Manager

SEER S&R; Johor Bahru; On-site; MYR 183,000 - 219,000; Full time

Job summary

SEER S&R in Malaysia is seeking a result-oriented Business Development Manager to drive revenue growth and expand the customer base in Ocean & Air Freight Forwarding.

You will develop sales strategies, manage key accounts, and collaborate with operations to deliver value, while maintaining strong client relationships and ensuring profitability.

Qualifications

• 4–6 years in business development or sales in Ocean & Air Freight Forwarding.
• Ability to understand clients' Freight Forwarding challenges and craft effective solutions.
• Strong communication and presentation skills.
• Valid Driving License.

Responsibilities

• Develop sales strategies to increase revenue and market share.
• Maintain thorough knowledge of company services.
• Travel within assigned territory to meet regular and prospective customers.
• Provide pricing, credit terms and prepare sales contracts for orders.
• Identify opportunities to streamline customer supply chain activities and maximize account profitability.
• Undertake business reviews with customers and Head of Department.
• Engage with Air & Ocean freight management and operations teams.
• Create SOPs for new business and manage implementation into operations.
• Provide activity reports and sales plans via CRM.
• Use CRM to enhance sales activity and quotations.
• Participate in sales training and meet KPI targets.
• Promote brand name in the market.

Skills

Relationship building

Negotiation

Client management

Communication

Education

Diploma / Degree in Sales, Marketing, Business Administration / Logistics or equivalent

Job description

About the job Business Development Manager

Position: Business Development Manager/ Account Manager/ Sales Manager

Salary Up To RM18000

Job Descriptions:

The Business Development Manager is responsible for increasing revenue/gross profit and market share while developing ongoing relationship with new and existing customers.

• Utilize market data and develop sales strategies to increase SILVER/GOLD/PLATINUM/DIAMOND customer base
• Maintain a thorough knowledge of products and services offered by the company.
• Travel throughout assigned territory to meet with regular and prospective customers
• Able to develop and maintain strong business relationships
• Provide pricing, credit terms and prepare sales contracts for orders obtained
• Identify opportunities to streamline customer supply chain activities and procedure, incl. identifying cost saving opportunities for the customer whilst maximizing account profitability
• Undertake formal and informal business reviews with the customer and appropriate Head of Department.
• Actively engage with Air & Ocean freight management and operational teams, in order to understand general and client specific issues
• Create Standard Operating Procedures (SOP) for new business generated, and manage the implementation of new business into the operational department
• Provide activity reports and sales plans through companys CRM platform
• Utilizing companys CRM platform to enhance sales activity like sending sales lead and quotations.
• Actively participate in aggressive sales and skills training
• Adhere to all requirements outlined in the Sales Policy and KPI set
• To promote brand name in the market
• To align with companys Credit Management Policy and ensure AR collection are met
• Other duties as may be assigned
• Achieve the agreed monthly/quarterly/annual growth targets (for key account list)

Job Requirements:

• Diploma / Degree in Sales, Marketing, Business Administration / Logistics or equivalent.
• 4-6 years of applicable business development / sales experience providing solutions in Ocean & Air Freight Forwarding
• Ability to understand clients' Freight Forwarding challenges and structure effective solutions
• Valid Driving License
• Professional image, polished presentation
• Strong relationship building and negotiating skills
• High energy and results-oriented
• Self-motivated, able to work in a team and independently
• Possesses excellent communication and interpersonal skills
• Excellent client / management presentation skills
• Ability to work under pressure
• Ability to influence and build relationships at all levels

The responsibilities associated with this job will change from time to time in accordance with the Companys business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.