Sales Executive - Logistics / Freight Industry

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD.; Bayan Lepas; On-site; MYR 78,000 - 134,000; Full time

Job summary

AGENSI PEKERJAAN TRUST RECRUIT SDN. BHD. seeks an experienced Sales & Business Development professional to drive new business in freight forwarding and logistics. You will manage key client relationships, lead the sales team, and strive to meet ambitious targets.

You will develop strategies, present proposals to clients, negotiate rates, and collaborate with Operations to ensure top service. The role requires at least 1 year in freight forwarding sales and a hunter mindset.

Qualifications

• Minimum 1 year of experience in freight forwarding sales.
• Proven track record in developing and closing local business opportunities.
• Experience in air, sea, and land freight, warehousing, and fulfilment.
• Strong knowledge of Incoterms, shipping documentation, and customs procedures.
• Hunter mindset with the ability to identify and develop local and global business opportunities.
• Excellent negotiation, communication, and presentation skills.
• Strong customer service and relationship management skills.
• Analytical, strategic, and results-oriented mindset.
• Proficient in Microsoft Office and CRM systems.

Responsibilities

• Develop and execute sales strategies to achieve individual and team sales targets.
• Identify and pursue new business opportunities across freight forwarding, logistics, and supply chain solutions.
• Prepare and deliver sales presentations, proposals, and quotations to prospective clients.
• Maintain strong relationships with existing customers to drive retention and business growth.
• Negotiate rates, contracts, and service agreements with clients, shipping lines, airlines, transporters, and other vendors.
• Conduct market research and competitor analysis to identify industry trends and new opportunities.
• Implement marketing plans aligned with company objectives and annual revenue targets.
• Manage sales activities with overseas agents and networks to generate targeted Sales Leads and Routing Orders.
• Identify and develop new revenue opportunities to maximize sales and profitability.

Job description

We are looking for an experienced and driven Sales & Business Development professional to join our team. The successful candidate will be responsible for developing new business opportunities, managing key client relationships, achieving sales targets, and leading the sales team within the freight forwarding and logistics industry.

Key Responsibilities

Sales & Business Development

Develop and execute sales strategies to achieve individual and team sales targets.

Identify and pursue new business opportunities across freight forwarding, logistics, and supply chain solutions.

Prepare and deliver sales presentations, proposals, and quotations to prospective clients.

Maintain strong relationships with existing customers to drive retention and business growth.

Negotiate rates, contracts, and service agreements with clients, shipping lines, airlines, transporters, and other vendors.

Conduct market research and competitor analysis to identify industry trends and new opportunities.

Implement marketing plans aligned with company objectives and annual revenue targets.

Manage sales activities with overseas agents and networks to generate targeted Sales Leads and Routing Orders.

Identify and develop new revenue opportunities to maximize sales and profitability.

Client Relationship Management

Build and maintain long-term relationships with key clients and strategic partners.

Act as the primary contact for clients regarding pricing, shipment status, and service-related matters.

Collaborate closely with Operations, Documentation, and Customer Service teams to ensure smooth service delivery.

Handle client complaints and escalations professionally while ensuring timely resolutions.

Strategic Planning & Reporting

Develop weekly and monthly sales plans, forecasts, and budgets.

Monitor sales performance and prepare regular reports for management.

Contribute to business planning, marketing initiatives, and pricing strategies.

Support management in developing value-added logistics solutions for target customers.

Team Management

Lead and supervise the sales team to achieve departmental objectives.

Coach, train, and motivate sales staff to improve sales performance and customer management skills.

Monitor individual and team performance, provide regular feedback, and conduct performance appraisals.

Build and maintain a motivated and high-performing sales team.

Strengthen communication and coordination between Sales and Operations to ensure high service quality and customer satisfaction.

Requirements

Minimum 1 year of experience in freight forwarding sales.

Proven track record in developing and closing local business opportunities and achieving sales targets.

Experience in air, sea, and land freight, warehousing, and fulfilment solutions.

Good knowledge of Incoterms, shipping documentation, and customs procedures.

Strong understanding of freight forwarding operations, including air/sea import-export and customs clearance.

Strong "hunter" mindset with the ability to identify and develop local and global business opportunities.

Excellent negotiation, communication, and presentation skills.

Strong customer service and relationship management skills.

Analytical, strategic, and results-oriented mindset.

Proficient in Microsoft Office and CRM systems.

Strong leadership and team management capabilities