Business Coordinator

Crystal Dignity (M) Sdn. Bhd.; Seberang Perai; On-site; MYR 28,000 - 39,000; Full time

Job summary

Crystal Dignity (M) Sdn. Bhd. in Penang Seberang Perai is seeking a detail‑oriented Admin/Logistics Co‑ordinator to strengthen invoicing and order documentation.

You will verify prices, issue invoices, and coordinate with sales and transport teams to ensure on‑time deliveries, while maintaining filing and records. We look for a candidate with 1–2 years in customer service or administration, proficient in MS Office and familiar with ERP systems such as AutoCount.

Qualifications

• Minimum SPM or Diploma in a related field.
• Experience in customer service, sales coordination or administration preferred.
• Strong documentation and record-keeping abilities.
• Good verbal and written communication skills.

Responsibilities

• Verify and ensure invoice prices are accurate and consistent with quotations, PO and pricing.
• Prepare, issue and process invoices accurately and on time.
• Liaise with sales to coordinate customer orders and delivery arrangements.
• Coordinate with transporters/logistics to arrange deliveries and timely fulfilment.
• Ensure all POs are received, recorded and filed systematically.
• Maintain records related to orders, invoices and deliveries.
• Follow up on pending orders, delivery schedules and invoicing discrepancies.
• Attend internal and external enquiries about orders, invoices and deliveries.
• Carry out duties assigned by Management.

Skills

Attention to detail

Communication skills

Time management

Teamwork

Administrative skills

Education

SPM / Diploma in Business Admin / Customer Service / Logistics / Accounting

Tools

AutoCount ERP

Microsoft Excel

Microsoft Word

Job description

Ability to work accurately with strong attention to detail, particularly in invoice pricing and order documentation.

Good coordination and communication skills in liaising with sales teams, customers, and transport/logistics personnel.

Able to prioritise tasks and manage multiple assignments within deadlines.

Responsible, organised, and able to maintain systematic filing and documentation records.

Ability to work independently while maintaining effective teamwork with internal departments.

Strong sense of accountability in ensuring smooth order processing and invoicing activities.

EDUCATION

Minimum SPM, Diploma, or equivalent qualification in Business Administration, Customer Service, Logistics, Accounting, or related field.

SKILL

Proficient in Microsoft Office applications, particularly Microsoft Excel and Word.

Good administrative and documentation management skills.

Basic understanding of invoicing, purchase orders, and sales coordination processes.

Good verbal and written communication skills.

Familiarity with ERP or accounting systems (AutoCount) will be an added advantage.

EXPERIENCE

Minimum 1–2 years of working experience in customer service, sales coordination, administration, or related field is preferred.

RESPONSIBILITY & AUTHORITY

Verify and ensure invoice prices are accurate and consistent with approved quotations, purchase orders, and company pricing.

Prepare, issue, and process invoices in a timely and accurate manner.

Liaise with the sales team to coordinate customer orders and delivery arrangements.

Coordinate with transporters/logistics personnel to arrange deliveries and ensure timely fulfilment of orders.

Ensure all Purchase Orders (POs) are properly received, recorded, and systematically filed.

Maintain proper records and documentation related to orders, invoices, and delivery matters.

Follow up on pending orders, delivery schedules, and invoicing discrepancies where necessary.

Attend to internal and external enquiries relating to orders, invoices, and deliveries.

Carry out any other duties and responsibilities assigned by Management from time to time.

We are a Malaysian company specialising in the supply, warehousing, and distribution of salt, serving traders and end-users in Malaysia and neighbouring countries. Supplying approximately 120,000 metric tons annually, our products support a wide range of industries, from food packaging and paper manufacturing to oil refining and petrochemical applications.

Our operations include bulk commodity handling, inventory management, and logistics coordination, supported by a workforce of over 100 employees. We are committed to maintaining efficient, safe, and reliable processes to meet industry and customer requirements.