Building Assistant/Officer 物业管家

Crascentia Property Management Sdn Bhd; Iskandar Puteri; On-site; MYR 34,000 - 54,000; Full time

Benefits offered by this job

Medical Card

Festival celebrations

Up to 18 days Public Holiday

Up to 14 days of annual leave

Job summary

Crascentia Property Management Sdn Bhd in Forest City, Johor, is seeking a customer service/property management professional. You will collect maintenance fees, answer owner inquiries and coordinate with contractors to rectify defects.

Responsibilities include creating and maintaining management files, coordinating inspections, ensuring smooth handovers, and reporting incidents to the Project Manager. Fresh graduates are welcome to apply and Mandarin proficiency is required.

Qualifications

• Minimum SPM/STPM/diploma or degree in any discipline.
• At least 1 year in customer service/property management/real estate.
• Fresh graduates encouraged to apply.
• Must be proficient in Mandarin for client communication.

Responsibilities

• Collect maintenance fees and handle owner inquiries/complaints.
• Report and coordinate with contractors on defects rectification.
• Create, update and maintain management files.
• Coordinate with Project Manager, contractors and maintenance team on inspections.
• Ensure smooth handover of properties and provide effective solutions.
• Report incidents to Project Manager/management and maintain owner relationships.
• Assist in organizing community activities and publicity work.
• Complete any other tasks assigned by the PM/Company.

Skills

Mandarin

Education

SPM/STPM/ Diploma/ Degree

Job description

Collection of property maintenance fees/ miscellaneous payment, attend to owner's inquiries and resolve their problems/ complaints, report and follow up with contractors on rectification of defects.

Responsible for creating, updating and keeping of management files.

Coordinate with the Project Manager, contractors and maintenance team on property inspection/ maintenance/ issues.

Ensure smooth handover of property and provide effective solutions to owners.

Timely reporting on all kinds of incidences and emergencies to the Project Manager/ management.

Maintain good customer relationship with the JMB and residents.

Assist in organizing community activities and publicity work.

To complete any other assignments/ tasks given by the Project Manager/ Company.

Job Requirement:

Candidate must possess at least a SPM/ STPM/ A Level/ Diploma/ Degree in any discipline.

At least 1-year experience in similar industry i.e., Customer Service/ Property Management/ Real Estate/ Property Developer.

FRESH GRADUATES are encouraged to apply.

Seeking candidates proficient in Mandarinfor effectively communicate with mandarin-speaking clients.

Office based at Forest City, Johor.

Working hours: 9am - 6pm (1.5 hours rest daily)

Opportunities for career advancement, focus on promoting internally

• Medical Card
• Festival celebrations
• Up to 18 days Public Holiday (as per government)
• Up to 14 days of annual leave