Property Management Assistant/Executive

EH Property Management Sdn Bhd; Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

EH Property Management Sdn Bhd is seeking a diligent Property Manager to oversee West Malaysia assets, coordinate maintenance, and ensure guest satisfaction. The role includes unit handovers, tenancy document handling, and liaising with contractors.

The candidate should have 1–3 years in property-related work, strong MS Office skills, and fluency in Bahasa Malaysia and English. Weekend availability and occasional travel are required.

Qualifications

• Diploma / Degree in sales / marketing / hospitality / property management or equivalent.
• At least 1–3 years working experience in property related field is required.
• Able to answer phone call and solve urgent issue during weekend and public holiday.
• Able to travel occasionally.
• Polite as need to communicate with guest.
• Computer literate, good knowledge of MS Office operation, Excel & Outlook.
• Proficient in written and verbal communication in Bahasa Malaysia and English.

Responsibilities

• Conduct regular site visit to ensure asset condition and ensure proper maintenance.
• Monitor collection progress and debt recovery activities.
• Manage and maintain West Malaysia property.
• Handover unit to tenant.
• Receive and deliver Tenancy Agreement.
• Repair and maintenance.
• Coordinate with contractor / supplier / building management office.
• Manage tenant’s complaints and resolve them.
• Coordinate cleaning and housekeeping services.
• Coordinate check-in and check-out.
• Monitor and manage utility bills and service charges.
• Manage Airbnb (short-term homestay) unit including market surveys, bookings, and guest communications.

Skills

Customer service

Communication

Problem solving

MS Office

Excel

Outlook

Education

Diploma / Degree in sales / marketing / hospitality / property management or equivalent

Tools

MS Office

Excel

Outlook

Job description

• Conduct regular site visit to ensure asset condition and make sure all properties are being properly maintained.
• Monitor collection progress and conduct debts recovery activities.
• Manage and maintain West Malaysia property: -
• Handover unit to tenant
• Receive and Deliver Tenancy Agreement
• Repair and maintenance
• Conduct unit Repair and Renovation
• Liaise with contractor / supplier / building management office
• Manage tenant’s complaint and resolve it
• Perform goods and furniture receiving
• Key and access card and car park control
• Monitor insurance, quit rent, assessment payments and license payment
• Monitor service charge and sinking fund Payment
• Storeroom and inventory report update
• Monitor and keep track of utility bill (Electric Bills, Water Bills and Sewage Payments)
• Manage and maintainWest Malaysia Airbnb (short-term homestay) unit include: -
• Market survey and site survey
• Customer booking and cancellation
• Handle complaint and other urgent matter promptly
• Coordinate customer check-in and check-out
• Coordinate cleaning and housekeeping services
• Performance cleaning service evaluation and reporting
• Checking assets condition before / after each check out
• Unit amenities upgrade, renovation and Improvement
• Any other duties that may be assigned from time to time by the management.

Requirements

• Candidate must possess at least a Diploma / Degree in sales / marketing / hospitality / property management or equivalent.
• At least 1-3 years and above working experience in property related field is required.
• Able to answer phone call and solve urgent issue during weekend and public holiday
• Able to travel occasionally
• Polite as need to communicate with guest
• Computer literate, good knowledge of MS office operation, Excel & Outlook.
• Proficient in written and verbal communication in Bahasa Malaysia and English.

Fresh graduates are encouraged to apply