Brokerage Officer- Freight Forwarding

United Parcel Service, Inc.; Bayan Lepas; In loco; MYR 67.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

无障碍工作环境

Descrizione del lavoro

United Parcel Service, Inc. 在马来西亚槟城招募一名从事进出口报关清关的Brokerage Officer，负责协调和监控日常清关工作，确保合规并提升作业效率。

该职位需要与客户、海关、承运商及内部团队保持良好沟通，具备不断改进的精神，能独立工作并处理多项优先事项。要求具备物流/供应链相关学历，至少5年报关经验，英文良好，熟练使用Microsoft Office。

Competenze

• 具备物流、供应链或工商管理相关学历。
• 至少5年海关经纪工作经验。
• 英文口语及书面表达良好。
• 熟练使用Word、Excel、Outlook、PowerPoint等办公软件。
• 具备良好的沟通、协调及解决问题能力。
• 能独立工作并能同时处理多项优先级任务。

Mansioni

• 协调和监控日常进出口清关工作。
• 与客户、海关、政府机构、承运商及内部团队沟通清关事宜。
• 跟踪运输状态，主动催办清关、许可证及运营异常。
• 确保按时提交清关相关文件并符合监管要求。
• 调查并及时解决装运、清关及文件问题。
• 编制运营报告、运输状态更新及其他业务往来。

Conoscenze

沟通能力

协调能力

独立工作

英语流利

Formazione

物流/供应链/工商管理相关学历

Strumenti

Microsoft Office

Descrizione del lavoro

职务描述：

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Job Summary

The Brokerage Officer is responsible for coordinating and monitoring import and export customs clearance activities to ensure shipments are processed accurately, efficiently, and in compliance with applicable customs regulations. The role requires effective communication with customers, government authorities, service providers, and internal stakeholders while maintaining high standards of service quality and operational excellence.

Key Responsibilities

• Coordinate and monitor daily import and export customs clearance activities.
• Liaise with customers, Customs authorities, government agencies, carriers, and internal teams on clearance-related matters.
• Track shipment status and proactively follow up on pending clearances, permits, and operational exceptions.
• Ensure timely submission of customs-related documents and compliance with regulatory requirements.
• Investigate and resolve shipment, clearance, and documentation issues in a timely manner.
• Prepare operational reports, shipment status updates, and other business correspondence.
• Maintain accurate records and filing of customs documentation.
• Communicate professionally with customers and stakeholders via email, telephone, and meetings.
• Support continuous improvement initiatives to enhance operational efficiency and customer satisfaction.
• Perform other duties as assigned.

Qualifications

• Diploma or Degree in Logistics, Supply Chain, Business Administration, or a related field.
• Minimum 5 years of experience in Customs Brokerage
• Good command of spoken and written English.
• Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint).
• Strong communication, coordination, and problem-solving skills.
• Able to work independently and manage multiple priorities.

员工类型:

永久

UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。