Brand Store Leader: Elevate Experience & Sales

DTL Malaysia Sdn. Bhd.; Ipoh; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Bonus and salary increment based on绩效

Medical benefits & annual medical

Annual leave & public holidays

Staff price purchase

Job summary

DTL Malaysia Sdn. Bhd. Ipoh-based retailer seeks organized store operations personnel to oversee daily retail functions at IPOH PARADE, ensuring timely openings, promotions and planogram compliance. Strong communication in English, Malay and Mandarin is preferred.

The role involves coaching promoters, coordinating with Brand Store Executives and HQ, and driving sales through store enhancements and effective issue resolution. Six-day work weeks are possible based on outlet schedule.

Qualifications

• Minimum SPM or higher with 2 years working experience preferably in retail (mobile/consumer electronics).
• Candidates with relevant strong working experience as store managers are encouraged to apply.

Responsibilities

• Aware of retail stores daily operations and matters.
• Conduct store-assessment and meetings with promoters; follow up with action plans for improvements or maintenance.
• Maintain healthy, productive communication with Brand Store Executive.
• Ensure store activities/opening/launches are aligned with timelines.
• Propose store enhancement initiatives to improve consumer experience.
• Coach and provide customer service training for promoters on the ground.
• Assist in solving day-to-day operational issues raised by Brand Store Executive and HQ.
• Ensure planograms and store correspondences are carried out effectively per guidelines.
• Capture best practices across stores and brainstorm enhancements.
• Prepare proposals and reports for meetings.
• Monitor and support all aspects contributing to sales performance.

Skills

Communication skills

English proficiency

Malay proficiency

Mandarin proficiency

Education

SPM or higher

Job description

DTL Malaysia Sdn. Bhd. Ipoh-based retailer seeks organized store operations personnel to oversee daily retail functions at IPOH PARADE, ensuring timely openings, promotions and planogram compliance. Strong communication in English, Malay and Mandarin is preferred.

The role involves coaching promoters, coordinating with Brand Store Executives and HQ, and driving sales through store enhancements and effective issue resolution. Six-day work weeks are possible based on outlet schedule.