Branch Sales & Service Executive - Digital Banking

Hong Leong Bank Berhad; George Town; On-site; MYR 32,000 - 42,000; Full time

Job summary

Hong Leong Bank Berhad is seeking a customer-focused professional for branch operations in Malaysia. You will deliver superior service to walk-in customers, support cash handling and transactions, and contribute to cross-selling of banking products.

The role requires a degree or diploma, experience in financial services, integrity and strong communication. You will work to uphold the bank's standards and participate in training and day-to-day operations within the branch network.

Qualifications

• Degree or Diploma holder required.
• Strong customer interaction and cash handling experience preferred.
• Excellent service mindset, communication skills and cross-selling ability expected.

Responsibilities

• Provide superior customer service to walk-in customers and support branch operations.
• Carry out transactions and ensure accurate processing and cash handling.
• Assist in cross-selling of banking products and services.
• Support digital transformation initiatives and adhere to SOPs and codes of conduct.

Skills

Customer service

Cross-selling

Communication skills

Integrity

Professional appearance

Education

Degree/Diploma

Tools

Banking software

Job description

Hong Leong Bank Berhad is seeking a customer-focused professional for branch operations in Malaysia. You will deliver superior service to walk-in customers, support cash handling and transactions, and contribute to cross-selling of banking products.

The role requires a degree or diploma, experience in financial services, integrity and strong communication. You will work to uphold the bank's standards and participate in training and day-to-day operations within the branch network.