Branch Operations & Support Administrator

Carsome Sdn Bhd; Tanah Merah; On-site; MYR 28,000 - 42,000; Full time

Job summary

CARSOME is seeking a Branch Support Admin to assist customers with product, order, and delivery questions and to provide support for the sales team. You will perform administrative tasks across orders, documents, and payments, with responsibility for inventory and documentation handling.

The role emphasizes coordination with banks and dealers, attention to detail, and teamwork to ensure smooth ground operations in Malaysia. Prior experience in automotive sales admin is preferred.

Qualifications

• Preferably Certificate/Diploma/Degree in any discipline or SPM/O-Level with relevant experience.
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good communication skills and teamwork.
• Good connections with financial institutions.

Responsibilities

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer price.
• Print official receipts and petty cash documents.
• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.
• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Skills

Communication skills

Teamwork

Customer service

Financial institutions connections

Education

Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience

Job description

CARSOME is seeking a Branch Support Admin to assist customers with product, order, and delivery questions and to provide support for the sales team. You will perform administrative tasks across orders, documents, and payments, with responsibility for inventory and documentation handling.

The role emphasizes coordination with banks and dealers, attention to detail, and teamwork to ensure smooth ground operations in Malaysia. Prior experience in automotive sales admin is preferred.