Bilingual Inside Sales | Copier & Office Solutions

MCLINK COPY SERVICES PHILIPPINES INC.; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

MCLINK COPY SERVICES PHILIPPINES INC. in Malaysia is seeking a results-driven Business Solutions Specialist (Copier) to grow the client base and build lasting relationships.

You will conduct outreach, qualify leads, and tailor copier and office equipment solutions to customer needs. The role requires proven inside sales experience, strong communication and negotiation skills, and the ability to work independently as well as part of a team.

Qualifications

• 3-5 years of inside sales or CRM experience.
• Experience in printing/copier or office equipment preferred.
• Strong communication and negotiation skills.
• Customer-focused with relationship-building abilities.
• Proficient in CRM and sales tools.

Responsibilities

• Conduct daily cold calls, emails, and messages to develop new markets and generate leads.
• Qualify prospects, prepare quotations and proposals, and close sales via phone and virtual channels.
• Present copier, print, and office equipment solutions based on customer needs.
• Demonstrate products to prospective clients.
• Manage pre-sales, sales, and post-sales activities per company processes.
• Maintain accurate customer and sales records in SAP CRM.
• Provide excellent after-sales support and identify upsell opportunities.
• Monitor market trends, competitors, and industry developments.
• Collaborate with colleagues and support team objectives.
• Perform other duties as assigned by the supervisor.

Skills

Inside sales

Customer relationships

Negotiation

Communication

Lead qualification

Market research

Tools

SAP CRM

Job description

MCLINK COPY SERVICES PHILIPPINES INC. in Malaysia is seeking a results-driven Business Solutions Specialist (Copier) to grow the client base and build lasting relationships.

You will conduct outreach, qualify leads, and tailor copier and office equipment solutions to customer needs. The role requires proven inside sales experience, strong communication and negotiation skills, and the ability to work independently as well as part of a team.