B2B Inside Sales & Account Growth Specialist

CONCENTRIX SREV MALAYSIA SDN BHD

Kuala Lumpur

On-site

MYR 50,000 - 84,000

Full time

14 days+

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Job summary

Concentrix is seeking an Inside Sales Specialist based in Kuala Lumpur, Malaysia. You will manage a portfolio of B2B clients across multiple product lines and perform proactive outreach to qualify needs and uncover opportunities.

You will deliver against monthly/quarterly order book targets and collaborate with internal teams to ensure end-to-end service delivery. Minimum diploma or above with 1–2 years of experience in B2B inside sales or customer success, and strong English communication

Qualifications

Diploma or higher required with 1–2 years of experience in B2B Inside Sales, Account Management, Tele-Sales, or Customer Success.
Strong English comprehension, business writing ability, and confident communication (verbal and written).
Excellent interpersonal skills for engaging with decision makers and stakeholders.

Responsibilities

Manage a portfolio of existing B2B clients across multiple product lines.
Conduct proactive outreach including qualification, needs analysis, and consultative selling.
Deliver against monthly and quarterly Order Book targets and KPIs (NPS, SLAs).
Prepare quotations, proposals, and SOP-compliant order submissions with high accuracy.
Maintain account plans and track pipeline in CRM tools.