B2B Merchant Acquisition Specialist — Malaysia SaaS Growth

Ltria Benefits Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Annual leave

Family leave

Medical insurance

Flexible benefits (gym, travel)

Job summary

Ltria Benefits Sdn Bhd in Kuala Lumpur is seeking a Sales and Merchant Acquisition Specialist to drive market expansion in Malaysia. You will source, pitch, and close new B2B accounts and merchant partnerships for our HR Tech SaaS platform, engaging business owners, HR Directors, and C-level executives.

Responsibilities include building an outbound pipeline, managing the full sales cycle from prospecting to closing, and aligning pricing with prospect needs to accelerate digital HR transformation

Qualifications

• 3–6 years of experience in B2B sales, merchant acquisition, account management, or partnership development.
• Strong consultative selling skills paired with analytical mindset.
• Deep familiarity with local employment practices and challenges faced by Malaysian HR teams.
• Excellent written and verbal communication in English and Bahasa Malaysia.
• Ability to speak local dialects is advantageous for navigating local SME segments.
• Competitive base salary with commission/bonus structure.
• Annual leave and family leave.
• Medical insurance.
• Employee flexible benefits (gym, travel, etc.)

Responsibilities

• Build and execute an active outbound pipeline through cold outreach, professional networking, local industry events, and referrals.
• Own the entire sales cycle—from prospecting, cold calling, and product demonstrations to price negotiations and closing agreements.
• Target Malaysia's SME sectors ripe for digital HR transformation.
• Conduct deep discovery to align SaaS pricing plans against the prospect's legacy overhead.
• Ensure clean handovers to the Account Management/Customer Success team post-signing.
• Source, qualify, and pitch to target merchants and business owners through cold outreach, networking, and industry channels.
• Understand a merchant's business model to present tailored ecosystem solutions to increase sales or efficiency.
• Guide newly acquired merchants through setup for quick platform activation.
• Track merchant health, transaction volumes, and performance metrics to identify revenue growth opportunities.
• Introduce new product features or premium packages to expand account value while mitigating churn.

Skills

B2B sales

Merchant acquisition

Account management

Partnership development

SaaS

Fintech

HR tech

Consultative selling

Analytical mindset

English Bahasa Malaysia fluency

Job description

Ltria Benefits Sdn Bhd in Kuala Lumpur is seeking a Sales and Merchant Acquisition Specialist to drive market expansion in Malaysia. You will source, pitch, and close new B2B accounts and merchant partnerships for our HR Tech SaaS platform, engaging business owners, HR Directors, and C-level executives.

Responsibilities include building an outbound pipeline, managing the full sales cycle from prospecting to closing, and aligning pricing with prospect needs to accelerate digital HR transformation