Sales and Merchant Acquisition Specialist

Ltria Benefits Sdn Bhd; Kuala Lumpur; Sur place; MYR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Annual leave

Family leave

Medical insurance

Flexible benefits (gym, travel)

Résumé du poste

Ltria Benefits Sdn Bhd in Kuala Lumpur is seeking a Sales and Merchant Acquisition Specialist to drive market expansion in Malaysia. You will source, pitch, and close new B2B accounts and merchant partnerships for our HR Tech SaaS platform, engaging business owners, HR Directors, and C-level executives.

Responsibilities include building an outbound pipeline, managing the full sales cycle from prospecting to closing, and aligning pricing with prospect needs to accelerate digital HR transformation

Qualifications

• 3–6 years of experience in B2B sales, merchant acquisition, account management, or partnership development.
• Strong consultative selling skills paired with analytical mindset.
• Deep familiarity with local employment practices and challenges faced by Malaysian HR teams.
• Excellent written and verbal communication in English and Bahasa Malaysia.
• Ability to speak local dialects is advantageous for navigating local SME segments.
• Competitive base salary with commission/bonus structure.
• Annual leave and family leave.
• Medical insurance.
• Employee flexible benefits (gym, travel, etc.)

Responsabilités

• Build and execute an active outbound pipeline through cold outreach, professional networking, local industry events, and referrals.
• Own the entire sales cycle—from prospecting, cold calling, and product demonstrations to price negotiations and closing agreements.
• Target Malaysia's SME sectors ripe for digital HR transformation.
• Conduct deep discovery to align SaaS pricing plans against the prospect's legacy overhead.
• Ensure clean handovers to the Account Management/Customer Success team post-signing.
• Source, qualify, and pitch to target merchants and business owners through cold outreach, networking, and industry channels.
• Understand a merchant's business model to present tailored ecosystem solutions to increase sales or efficiency.
• Guide newly acquired merchants through setup for quick platform activation.
• Track merchant health, transaction volumes, and performance metrics to identify revenue growth opportunities.
• Introduce new product features or premium packages to expand account value while mitigating churn.

Connaissances

B2B sales

Merchant acquisition

Account management

Partnership development

SaaS

Fintech

HR tech

Consultative selling

Analytical mindset

English Bahasa Malaysia fluency

Description du poste

Sales and Merchant Acquisition Specialist

We are seeking a Sales and Merchant Acquisition Specialist to spearhead market expansion in Malaysia. In this role, you will be responsible for sourcing, pitching, and closing new B2B accounts and merchant partnerships for our HR Tech SaaS platform. Your primary target will be local Small and Medium Enterprises (SMEs) and mid-market corporates, engaging business owners, HR Directors, and C-level executives to modernise their employee benefits programme.

Key responsibilities

Build and execute an active outbound pipeline through cold outreach, professional networking, local industry events, and referrals

Own the entire sales cycle—from prospecting, cold calling, and conducting product demonstrations to price negotiations and closing agreements

Target Malaysia's SME sectors that are ripe for digital HR transformation

Conduct deep discovery to align SaaS pricing plans against the prospect's legacy operational overhead

Ensure clean handovers to the Account Management/Customer Success team post-signing

Source, qualify, and pitch to target merchants and business owners through cold outreach, networking, and industry channels

Understand a merchant's business model to present tailored ecosystem solutions that increase their sales or improve efficiency

Guide newly acquired merchants through the setup process to ensure quick, seamless platform activation

Track active merchant health, transaction volumes, and performance metrics to identify opportunities for revenue growth

Introduce new product features, value-added services, or premium packages to expand account value while proactively mitigating churn risks

About you

3–6 years of experience in B2B sales, merchant acquisition, account management, or partnership development, preferably with a background in SaaS, Fintech, or HR Tech inside the Malaysian market

Strong consultative selling skills paired with analytical mindset needed to read account performance data

Deep, working familiarity with local employment practices and the challenges faced by Malaysian HR teams

Excellent written and verbal communication in English and Bahasa Malaysia

Ability to speak local dialects is highly advantageous for navigating local SME segments

Competitive base salary paired with a performance-tied commission/bonus structure

Annual leave and family leave

Medical insurance

Employee flexible benefits (gym, travel, etc.)