Partner Acquisition Specialist - Mandarin (B2B)

CONCENTRIX SREV MALAYSIA SDN BHD; Kuala Lumpur; On-site; MYR 40,000 - 65,000; Full time

Job summary

Concentrix SREV Malaysia Sdn Bhd in Kuala Lumpur is seeking a Specialist, Customer Acquisition (Mandarin Verbal Communication Only) to develop and maintain relationships with partners and drive pipelines across the region. The role requires a Diploma or higher with 1–2 years of B2B Inside Sales, Account Management, Tele-Sales, or Customer Success experience and is limited to local Malaysian applicants.

You will collaborate with sales, marketing, and support teams to ensure a seamless partner

Qualifications

• Minimum Diploma or above with 1-2 years of experience in B2B Inside Sales, Account Management, Tele-Sales, or Customer Success.
• Local Malaysian only.
• Strong relationship-building and communication skills.
• Experience in channel sales, account management, or partnership roles.
• Understanding of B2B business ecosystem.
• Ability to manage multiple partners and prioritize tasks.
• Data-driven mindset with strong reporting and forecasting skills.
• Comfortable presenting to stakeholders and driving business conversations.

Responsibilities

• Develop and maintain strong relationships with key partners, resellers, distributors, and strategic alliances.
• Serve as the primary point of contact for assigned partners.
• Conduct regular business reviews to align goals, performance, and action plans.
• Create joint business plans with partners to drive pipelines, revenue, and market expansion.
• Identify opportunities for upselling, cross-selling, and co-selling with partners.
• Monitor partner performance against agreed KPIs and take corrective actions where required.
• Execute MQL lead as assigned to respective countries.
• Drive partner-led sales motions and support partners through the entire sales cycle.
• Collaborate with internal sales teams to co-sell into key accounts.
• Forecast partner revenue accurately and track ongoing deal progress.
• Equip partners with product, technical, and sales knowledge needed to be successful.
• Coordinate training programs, workshops, and certifications.
• Ensure partners understand product updates, competitive positioning, and value propositions.
• Work with partners to develop and execute co-marketing campaigns.
• Promote partner-led events, webinars, and demand-generation activities.
• Support partners in building strong market presence and brand alignment.
• Ensure partners adhere to company policies, programs, and compliance requirements.
• Manage partner onboarding processes to ensure smooth activation.
• Use CRM tools to track partner engagements, opportunities, and overall business health.
• Work closely with sales, marketing, finance, operations, and support teams to deliver a seamless partner experience.
• Provide partner feedback to product and leadership teams for continuous improvement.

Skills

Relationship-building

Communication skills

Channel sales

Account management

Forecasting

Presentation skills

Education

Diploma or higher

Job description

Concentrix SREV Malaysia Sdn Bhd in Kuala Lumpur is seeking a Specialist, Customer Acquisition (Mandarin Verbal Communication Only) to develop and maintain relationships with partners and drive pipelines across the region. The role requires a Diploma or higher with 1–2 years of B2B Inside Sales, Account Management, Tele-Sales, or Customer Success experience and is limited to local Malaysian applicants.

You will collaborate with sales, marketing, and support teams to ensure a seamless partner