Automotive Service Lead: Team Growth & Customer Excellence

Sin Siang Hin (M) Sdn Bhd; Kuala Lumpur; Presencial; MYR 90.000 - 150.000; Jornada completa

Descripción de la vacante

Sin Siang Hin (M) Sdn Bhd is seeking a Branch Manager to lead daily operations, drive sales growth, and ensure top-notch service standards. You will mentor CRE, SA, and Technicians to achieve targets and maintain quality customer interactions.

The role requires a Diploma or Degree in Automotive or Management with extensive leadership experience in service management, and proficiency in English, Malay, and Mandarin. You must hold a valid driving licence and manage office software effectively.

Formación

• Diploma or degree in Automotive, Management or equivalent; 8+ years technical experience and 5+ years management in service.

Responsabilidades

• Monitor service quality and customer satisfaction.
• Support and guide team members to meet departmental targets.
• Coordinate with other departments for smooth workflow and timely service delivery.
• Prepare service reports and propose improvement plans for efficiency.
• Achieve monthly and annual sales targets for the branch.
• Manage inventory per SOP and control stock aging.
• Oversee branch facilities and equipment maintenance.
• Identify branch needs and implement growth strategies.

Conocimientos

Leadership

Communication

Problem-solving

English

Malay

Mandarin

Driving license

MS Office

Educación

Diploma or Degree in Automotive/Management or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Sin Siang Hin (M) Sdn Bhd is seeking a Branch Manager to lead daily operations, drive sales growth, and ensure top-notch service standards. You will mentor CRE, SA, and Technicians to achieve targets and maintain quality customer interactions.

The role requires a Diploma or Degree in Automotive or Management with extensive leadership experience in service management, and proficiency in English, Malay, and Mandarin. You must hold a valid driving licence and manage office software effectively.