Branch Operations & Growth Leader

MMG QUALITY MOTOR (MALAYSIA) SDN. BHD.; Klang City, Port Klang; On-site; MYR 60,000 - 100,000; Full time

Job summary

MMG Autocar SDN BHD is seeking a Branch Manager to oversee the daily operations of a car and motorcycle retail branch. You will manage staff, ensure customer satisfaction, and drive branch performance by implementing effective strategies and motivating your team.

The role emphasizes hands-on leadership, adherence to ethical standards, and a commitment to growth and profitability while ensuring compliant and efficient branch operations.

Responsibilities

• Direct all operational aspects including distribution operations, customer service, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Manage budget and allocate funds appropriately
• Bring out the best of branch's personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations and applicable laws

Job description

MMG Autocar SDN BHD is seeking a Branch Manager to oversee the daily operations of a car and motorcycle retail branch. You will manage staff, ensure customer satisfaction, and drive branch performance by implementing effective strategies and motivating your team.

The role emphasizes hands-on leadership, adherence to ethical standards, and a commitment to growth and profitability while ensuring compliant and efficient branch operations.