Audio Experience Sales & Marketing Specialist

Happy Ears System Sdn Bhd; Shah Alam; On-site; MYR 33,000 - 67,000; Full time

Job summary

Happy Ears System Sdn Bhd is seeking a Sales and Marketing Staff to deliver personalized audio consultations and hands-on demonstrations in the showroom. You will handle inquiries across WhatsApp, social media DMs, email, and phone, guiding customers through high-fidelity setups and home audio gear to close sales.

You will also lead end-to-end social media production (photos and short-form reels), manage web product uploads with detailed specifications, and monitor analytics to optimize reach

Qualifications

• Experience in sales and customer service.
• Experience creating social media content (photos/videos).
• Comfort with direct inquiries across channels (WhatsApp/email/DMs).

Responsibilities

• Deliver personalized audio consultations and hands-on demonstrations.
• Handle inquiries across WhatsApp, social media DMs, email, and phone.
• Guide prospects through speaker setups and home audio gear.
• Convert showroom visits into closed sales.
• Shoot photography and engaging short-form video reels for social media.
• Draft captions and schedule daily content posts.
• Manage web product uploads with detailed specifications.
• Monitor channel analytics and optimize engagement.
• Drive offline traffic into the showroom.
• Maintain listening rooms and demo stations.

Skills

Customer service

Sales

Social media management

Photography

Video creation

Communication

Job description

Happy Ears System Sdn Bhd is seeking a Sales and Marketing Staff to deliver personalized audio consultations and hands-on demonstrations in the showroom. You will handle inquiries across WhatsApp, social media DMs, email, and phone, guiding customers through high-fidelity setups and home audio gear to close sales.

You will also lead end-to-end social media production (photos and short-form reels), manage web product uploads with detailed specifications, and monitor analytics to optimize reach