Electronics Sales Consultant — Tech Expert

Calibre Events Solution Sdn Bhd; Johor; On-site; MYR 22,000 - 36,000; Full time

Job summary

SS AUDIO SDN BHD in Masai-Permas Jaya district seeks a Product Consultant to assist customers with consumer electronics needs. You will greet customers, assess preferences, and present knowledgeable recommendations to drive sales.

In this role you will demonstrate products, answer questions, handle transactions, maintain attractive displays, and stay informed about promotions to maximize customer satisfaction and loyalty.

Qualifications

• High school diploma or equivalent; retail or customer service background is beneficial.
• Strong knowledge of consumer electronics or willingness to learn quickly.
• Excellent communication and interpersonal skills with the ability to explain technical concepts.
• Proven ability to deliver outstanding customer service in a fast-paced retail setting.
• Numeracy and accuracy when handling transactions and cash.
• Ability to meet sales targets while maintaining customer satisfaction.
• Willingness to work retail hours, including evenings and weekends.
• Proactive attitude with strong problem-solving abilities.
• Retail or consumer electronics experience is advantageous.
• Proficiency with retail management systems and related technology.

Responsibilities

• Greet customers warmly and assess product needs and preferences.
• Provide knowledge and recommendations on consumer electronics with emphasis on features and benefits.
• Demonstrate products, highlighting key functionalities and selling points.
• Answer queries professionally, addressing concerns and building purchasing confidence.
• Process sales transactions accurately using POS systems.
• Maintain an organized, attractive retail display and monitor stock levels.
• Achieve individual and team sales targets while upholding high service standards.
• Stay informed of promotions, product launches, and special offers.
• Build positive relationships to encourage repeat business and loyalty.
• Support team members and contribute to a collaborative retail environment.

Skills

Customer service

Communication

Sales

Product knowledge

Cash handling

Flexibility

Problem-solving

Teamwork

Education

High school diploma

Tools

Retail management systems

Job description

SS AUDIO SDN BHD in Masai-Permas Jaya district seeks a Product Consultant to assist customers with consumer electronics needs. You will greet customers, assess preferences, and present knowledgeable recommendations to drive sales.

In this role you will demonstrate products, answer questions, handle transactions, maintain attractive displays, and stay informed about promotions to maximize customer satisfaction and loyalty.