Senior Sales Specialist

WSA – Wonderful Sound for All; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

WSA – Wonderful Sound for All in Malaysia is seeking a Senior Sales / Product Specialist to drive sales growth, develop product expertise and train partners. You will work with internal and external stakeholders to bring advanced hearing solutions to market and support customer success.

The role requires a university degree, 5+ years in sales or product support, strong communication and presentation skills, and willingness to travel.

Qualifications

• University degree in Audiology, Healthcare, Business, Marketing or a related field.
• More than 5 years of relevant experience in sales, product support or business development.
• Strong communication, presentation and interpersonal skills with a customer focused mindset.
• Experience communicating technical product information and providing training or demonstrations.
• Good negotiation, problem solving and objection handling skills with a proactive approach.
• Good command of English; proficiency in Bahasa Malaysia and/or Mandarin is advantageous and willingness to travel extensively for business activities.

Responsibilities

• Achieve sales targets and develop account plans to drive growth across customers, products and territories.
• Monitor sales performance and identify opportunities to increase revenue, product mix and strategic product adoption.
• Prepare and conduct product, technical and refresher training sessions for existing and new business partners.
• Support product launches, seminars, webinars and workshops through demonstrations and product presentations.
• Monitor market trends, competitor activities and new business opportunities while supporting marketing campaigns.
• Collaborate with Sales, Marketing, Training, Customer Service, Supply Chain and regional teams to support customer needs and clinical initiatives.

Skills

Sales experience

Product training

Account planning

Negotiation

English proficiency

Education

Bachelor's degree or higher

Job description

Driven by the passion to improve quality of people’s lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Join our Wholesale team in Malaysia as a Senior Sales / Product Specialist

This role combines sales growth, product expertise and partner training to support business expansion and customer success. You will work closely with internal and external stakeholders to bring innovative hearing solutions to market.

What you will do

• Achieve sales targets and develop account plans to drive growth across customers, products and territories
• Monitor sales performance and identify opportunities to increase revenue, product mix and strategic product adoption
• Prepare and conduct product, technical and refresher training sessions for existing and new business partners
• Support product launches, seminars, webinars and workshops through demonstrations and product presentations
• Monitor market trends, competitor activities and new business opportunities while supporting marketing campaigns
• Collaborate with Sales, Marketing, Training, Customer Service, Supply Chain and regional teams to support customer needs and clinical initiatives.

What you bring

• University degree in Audiology, Healthcare, Business, Marketing or a related field
• More than 5 years of relevant experience in sales, product support or business development
• Strong communication, presentation and interpersonal skills with a customer focused mindset
• Experience communicating technical product information and providing training or demonstrations
• Good negotiation, problem solving and objection handling skills with a proactive approach
• Good command of English; proficiency in Bahasa Malaysia and/or Mandarin is advantageous and willingness to travel extensively for business activities.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.