Associate, Sales Development (Indonesian)

Concentrix Experts Colombia S.A.S.; Kuala Lumpur; On-site; MYR 28,000 - 50,000; Full time

Job summary

Concentrix Experts Colombia S.A.S. is hiring an Associate, Sales Development (Indonesian) in Kuala Lumpur. The role focuses on engaging customers, demonstrating value, and driving revenue by converting prospects and renewing contracts.

You will handle orders, assist with web-based interactions, and collaborate with a Sales Manager to optimize lead flow and customer satisfaction. The position is full time in Malaysia, with responsibilities across sales activities, brand promotion, and direct

Qualifications

• Proven selling ability to recommend suitable products and services.
• Ability to cross-sell and upsell to maximize value.
• Ability to present product information accurately and clearly.
• Strong communication to promote the client brand.
• Capable of handling orders and processing payments securely.
• Experienced with web-based customer interactions and CRM data entry.
• Ability to route leads to managers and follow up.
• Team player with ability to report to a Sales Manager.

Responsibilities

• Demonstrate value of products through customer engagement.
• Sell and renew client contracts where applicable.
• Effectively articulate product benefits to customers.
• Take orders and process payments (cards, financing).
• Assist customers with online interactions and information.
• Capture profiles and interaction history for CRM.
• Pass qualified leads to the Sales Manager for follow-up.
• Provide order-related assistance and track status.
• Report web issues promptly to the client.
• Subscribe customers to newsletters and marketing tools.
• Collaborate with team and report to the Sales Manager.

Skills

Selling skills

Cross-sell

Product information

Brand promotion

Order processing

Web interactions

CRM data capture

Lead routing

Customer service

Email marketing

Team collaboration

Job description

Job Title

Associate, Sales Development (Indonesian)

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Generates revenue by converting prospects into customers. Based on experience this minimum set of skills has been found successful for performing the Service:

• Proficient use of selling skills to ensure consumers are sold the right products and services
• Cross/up-sell products and services
• Provide comparative and competitive product information about consumer products
• Promote client brand by inspiring and educating customers
• Take product orders and process financial transactions (credit cards and financing applications)
• Assist customers with web based interactions
• Capture customer profile information and interaction history
• Pass leads to the appropriate sales manager
• Provide order related assistance to customers
• Report web related problems or errors to client on a timely basis
• Subscribe customers to email newsletter or other direct marketing tools
• Work with a team and report directly to a Sales Manager
• Ad hoc tasks given

Location

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Time Type

Full time