Specialist, Customer Acquisition (advisor)

cnx; Kuala Lumpur; Vor Ort; MYR 67.000 - 100.000; Vollzeit

Zusammenfassung

cnx is seeking a Specialist, Customer Acquisition (advisor) in Kuala Lumpur to demonstrate the value of our client's products, drive new sales and renew contracts. You will manage high volumes of outbound calls and emails, forecast weekly/monthly results, and articulate product benefits to prospects.

You will maintain the CRM to ensure accurate data, handle objections, collaborate with the Sales Manager and team, and contribute to a professional customer experience across all interactions.

Qualifikationen

• Experience in selling or renewing contracts.
• Ability to articulate product value to customers.
• Strong communication and interpersonal skills.
• Proven track record in meeting or exceeding sales targets.

Aufgaben

• Demonstrate value and benefits of products to customers and renew contracts.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Master product knowledge to assess client requirements.
• Manage high volume of outbound calls and emails daily.
• Maintain the CRM with all relevant customer data and interactions.
• Collaborate with team and Sales Manager to ensure professional customer experience.

Kenntnisse

Sales forecasting

Outbound calling

CRM proficiency

Customer engagement

Objection handling

Tools

CRM software

Jobbeschreibung

Job Title:

Specialist, Customer Acquisition (advisor)

Job Description

• The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Provide accurate weekly/ monthly/ quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Manage external competitive pressures and handle objections to retain customers or win new customers
• Manage high volume of customer contacts through phone and email each day - majority of communication is outbound
• Work with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintain the customer management system (CRM) to ensure all relevant data is captured
• Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
• Work with a team and report directly to a Sales Manager

Location:

MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza

Language Requirements:

English

Time Type:

Full time2026-10-31