Associate, Sales Development (Indonesian)

Concentrix; Kuala Lumpur; On-site; MYR 30,000 - 60,000; Full time

Job summary

Concentrix is seeking an Associate, Sales Development (Indonesian) in Kuala Lumpur. You will drive revenue by converting prospects, demonstrating product value, and handling orders.

The role emphasizes selling skills, customer engagement, and effective cross-selling within a fast-paced team environment. Based in MYS Kuala Lumpur, the position requires Indonesian language proficiency and strong communication to educate customers and promote client brands.

Qualifications

• Proven selling skills and ability to articulate product value.
• Experience in cross-selling and up-selling to customers.
• Strong customer engagement and communication skills.
• Ability to take product orders and process transactions accurately.

Responsibilities

• Cross/up-sell products and services.
• Provide product information and comparisons to customers.
• Promote client brand and educate customers about offerings.
• Take orders and process credit card/financing transactions.
• Assist customers with web-based interactions and capture profile data.
• Route leads to sales manager and support order-related inquiries.

Skills

Selling skills

Cross-sell

Customer engagement

Order processing

Tools

CRM systems

Job description

Job Title: Associate, Sales Development (Indonesian) Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Generates revenue by converting prospects into customers. Based on experience this minimum set of skills has been found successful for performing the Service: Proficient use of selling skills to ensure consumers are sold the right products and services

• Cross/up-sell products and services
• Provide comparative and competitive product information about consumer products
• Promote client brand by inspiring and educating customers
• Take product orders and process financial transactions (credit cards and financing applications)
• Assist customers with web based interactions
• Capture customer profile information and interaction history
• Pass leads to the appropriate sales manager
• Provide order related assistance to customers
• Report web related problems or errors to client on a timely basis
• Subscribe customers to email newsletter or other direct marketing tools
• Work with a team and report directly to a Sales Manager Ad hoc tasks given

Location

MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak

Language Requirements

Time Type: Full time

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.