Associate, Customer Acquisition

Concentrix; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

Concentrix is seeking an Associate, Customer Acquisition to convert high-intent inbound leads into Business and Enterprise customers. You’ll engage prospects, understand their needs and position the right solutions to drive opportunities through to close.

Responsibilities include qualifying inbound leads, conducting discovery calls, and managing the pipeline in CRM. The role requires consultative selling, strong communication, and the ability to meet quarterly targets in a dynamic B2B SaaS

Qualifications

• 1-3+ years of experience in B2B SaaS, technology sales, inside sales, SDR/BDR or similar.
• Experience selling to business, mid-market or enterprise customers.
• Strong consultative selling, prospecting and discovery skills.
• Familiarity with BANT, MEDDICC, MEDDPICC or similar qualification frameworks.
• Strong communication, negotiation and objection-handling skills.
• CRM experience such as Salesforce, HubSpot or Dynamics.
• SaaS, AI, cloud, cybersecurity or technology sales experience is a plus.
• Proven track record of achieving sales or pipeline targets.

Responsibilities

• Qualify inbound leads and conduct structured discovery calls
• Understand customer needs and connect them with relevant SaaS/AI solutions
• Handle objections and engage confidently with business and senior stakeholders
• Manage leads, opportunities, follow-ups and pipeline in CRM
• Meet targets across qualified opportunities, meetings, pipeline and revenue

Skills

Consultative selling

Prospecting

Discovery calls

Negotiation

Objection handling

Communication

Tools

Salesforce

HubSpot

Dynamics

Job description

We’re looking for a results-driven Associate, Customer Acquisition to convert high-intent inbound leads into Business and Enterprise customers. You’ll engage prospects, understand their business needs, position the right solutions and drive opportunities through to close.

KEY RESPONSIBILITIES

• Qualify inbound leads and conduct structured discovery calls
• Understand customer needs and connect them with relevant SaaS/AI solutions
• Handle objections and engage confidently with business and senior stakeholders
• Manage leads, opportunities, follow-ups and pipeline in CRM
• Meet targets across qualified opportunities, meetings, pipeline and revenue

REQUIREMENTS

• 1-3+ years of experience in B2B SaaS, technology sales, inside sales, SDR/BDR or similar
• Experience selling to business, mid-market or enterprise customers
• Strong consultative selling, prospecting and discovery skills
• Familiarity with BANT, MEDDICC, MEDDPICC or similar qualification frameworks
• Strong communication, negotiation and objection-handling skills
• CRM experience such as Salesforce, HubSpot or Dynamics
• SaaS, AI, cloud, cybersecurity or technology sales experience is a plus
• Proven track record of achieving sales or pipeline targets

OTHER INFORMATIONS

• Working Arrangement: Fully on-site
• Working Hours: Monday-Friday, 7am-4pm

Only shortlisted candidates will be contacted