Specialist, Customer Acquisition

Concentrix Malaysia Sdn. Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Concentrix Malaysia Sdn. Bhd is seeking a Specialist, Customer Acquisition to convert high-intent inbound leads into Business and Enterprise customers.

You will engage prospects, understand their business needs, position the right solutions and drive opportunities through to close. The role requires 1–2 years of B2B SaaS or technology sales experience, strong consultative selling and CRM skills, and a proven track record of meeting sales targets.

Qualifications

• 1–2 years of experience in B2B SaaS or technology sales.
• Experience selling to mid-market or enterprise customers.
• Strong consultative selling, prospecting and discovery skills.
• Familiarity with BANT, MEDDICC, MEDDPICC or similar qualification frameworks.
• CRM experience such as Salesforce, HubSpot or Dynamics.
• Proven track record of achieving sales or pipeline targets.

Responsibilities

• Qualify inbound leads and conduct structured discovery calls.
• Understand customer needs and connect them with relevant SaaS/AI solutions.
• Handle objections and engage confidently with business and senior stakeholders.
• Manage leads, opportunities, follow-ups and pipeline in CRM.
• Meet targets across qualified opportunities, meetings, pipeline and revenue.

Skills

B2B SaaS

Consultative selling

Prospecting

Negotiation

Communication

Tools

Salesforce

HubSpot

Dynamics

Job description

Job Title: Specialist, Customer Acquisition

Job Description We’re looking for a results-driven Specialist, Customer Acquisition to convert high-intent inbound leads into Business and Enterprise customers. You’ll engage prospects, understand their business needs, position the right solutions and drive opportunities through to close.

KEY RESPONSIBILITIES

• Qualify inbound leads and conduct structured discovery calls
• Understand customer needs and connect them with relevant SaaS/AI solutions
• Handle objections and engage confidently with business and senior stakeholders
• Manage leads, opportunities, follow-ups and pipeline in CRM
• Meet targets across qualified opportunities, meetings, pipeline and revenue

REQUIREMENTS

• 1-2 years of experience in B2B SaaS, technology sales, inside sales, SDR/BDR or similar
• Experience selling to business, mid-market or enterprise customers
• Strong consultative selling, prospecting and discovery skills
• Familiarity with BANT, MEDDICC, MEDDPICC or similar qualification frameworks
• Strong communication, negotiation and objection-handling skills
• CRM experience such as Salesforce, HubSpot or Dynamics
• SaaS, AI, cloud, cybersecurity or technology sales experience is a plus
• Proven track record of achieving sales or pipeline targets

OTHER INFORMATIONS

Permanent position

Working Arrangement: Fully on-site

Working Hours: Monday-Friday, 6am-3pm/7am-4pm

Office Location: NU Sentral Tower, Kuala Lumpur

Location: MYS KL Sentral - NU Tower 2, Level 21, 30, 31, 38 & 40

Language Requirements: English (Required)

Time Type: Full time

MISSION

Hi, we’re Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.