Business Development Executive (Software / SaaS Sales)

MarketSense ICT Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Sales commissions

Career growth

Training program

Team environment

Direct exposure to executives

Job summary

MarketSense ICT Sdn. Bhd. is seeking a motivated Business Development Executive with experience in software or SaaS sales to join our growing team and drive revenue by promoting our IT solutions.

You will identify new opportunities, manage a healthy pipeline, and build relationships with business owners and decision-makers, while collaborating with product and implementation teams to deliver value.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Marketing, Information Technology, or a related field.
• Minimum 2 years of B2B sales experience in software/SaaS/CRM/ERP.
• Proven ability to meet sales targets and acquire new customers.
• Understanding SaaS subscription models and software sales processes.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Able to understand business requirements and propose technology solutions.
• Self-motivated, proactive, and able to work independently.
• Proficiency in English and Bahasa Malaysia; Mandarin is a plus.

Responsibilities

• Identify and generate new business opportunities through prospecting, networking, referrals, and outbound activities.
• Develop and manage a strong pipeline of potential B2B customers.
• Achieve monthly and quarterly sales targets and revenue KPIs.
• Conduct sales presentations, product demonstrations, and solution consultations.
• Prepare sales proposals, quotations, and commercial agreements.
• Manage the complete sales cycle from lead generation to closing.
• Build and maintain relationships with business owners and decision-makers.
• Promote SaaS platforms, CRM solutions, AI applications, and automation systems.
• Maintain accurate CRM records and provide regular pipeline updates.

Skills

Communication skills

Presentation skills

Negotiation

Interpersonal skills

Education

Diploma or Bachelor's Degree in Business Administration/Marketing/Information Technology

Job description

Business Development Executive (Software / SaaS Sales)

We are looking for a motivated, results-driven Business Development Executive with experience in software or SaaS sales to join our growing team.

In this role, you will be responsible for identifying new business opportunities, developing client relationships, and driving revenue growth by promoting our software solutions, including CRM systems, AI-powered business solutions, enterprise software, and business process automation platforms.

The ideal candidate has a strong understanding of B2B technology sales, excellent communication and negotiation skills, and the ability to translate business challenges into practical software solutions.

Key Responsibilities

1. Business Development & Sales

Identify and generate new business opportunities through prospecting, networking, referrals, and outbound sales activities.

Develop and manage a strong pipeline of potential B2B customers.

Achieve monthly and quarterly sales targets and revenue KPIs.

Conduct sales presentations, product demonstrations, and solution consultations.

Prepare sales proposals, quotations, and commercial agreements.

Manage the complete sales cycle, from lead generation and qualification to negotiation and closing.

2. Client Relationship Management

Build and maintain strong relationships with business owners, decision-makers, and corporate clients.

Understand customers' business challenges and recommend suitable software solutions.

Conduct follow-ups and maintain engagement with prospects throughout the sales process.

Identify upselling and cross-selling opportunities with existing customers.

Ensure smooth customer handover to the implementation and support teams.

3. Software Solution Selling

Promote SaaS platforms, CRM solutions, AI applications, and business automation systems.

Understand product capabilities, subscription models, and business value propositions.

Communicate technical solutions clearly to non-technical business users.

Work closely with technical and product teams to address customer requirements.

Stay updated on emerging technologies, AI trends, and competitors' offerings.

Maintain accurate sales activities, opportunities, and customer records in the CRM system.

Provide regular sales pipeline updates, forecasts, and performance reports.

Gather market feedback and customer insights to support product and business development strategies.

Job Requirements

Essential Qualifications

Diploma or Bachelor's Degree in Business Administration, Marketing, Information Technology, or a related field.

Minimum 2 years of B2B sales experience, preferably in software, SaaS, CRM, ERP, or IT solutions.

Proven track record in achieving sales targets and acquiring new customers.

Good understanding of SaaS subscription models and software sales processes.

Strong communication, presentation, negotiation, and interpersonal skills.

Ability to understand business requirements and propose appropriate technology solutions.

Self-motivated, proactive, target-oriented, and able to work independently.

Proficiency in English and Bahasa Malaysia. Mandarin proficiency is an added advantage.

Preferred Qualifications

Experience selling CRM, ERP, HRMS, AI solutions, cloud software, or business automation platforms.

Experience dealing with SME owners, senior management, and corporate decision-makers.

Familiarity with consultative selling, solution selling, and B2B sales methodologies.

Experience using CRM software to manage leads, opportunities, and sales pipelines.

Existing business networks and corporate client relationships.

Basic knowledge of APIs, software integrations, cloud computing, or AI-powered applications is an advantage.

What We Offer

• Competitive basic salary with attractive sales commissions and performance incentives.
• Opportunities to sell innovative AI-powered and SaaS software solutions.
• Career advancement opportunities in a growing technology business.
• Product training and continuous professional development.
• Supportive and collaborative working environment.
• Opportunity to work directly with business owners and enterprise decision-makers.

Who We're Looking For

We want someone who is more than just a salesperson. You should be a business solution consultant who enjoys understanding customer challenges, presenting technology solutions, and building long-term client relationships.

If you are passionate about technology, confident in B2B sales, and excited about helping businesses adopt software and AI solutions, we would love to hear from you.

Join us and help businesses transform through software, automation, and AI.