Sales Consultant, PF

RHB Banking Group; Malacca City; On-site; MYR 30,000 - 50,000; Full time

Job summary

RHB Banking Group is seeking a dedicated sales professional in Malacca City to promote financial products and achieve individual sales targets. This role requires strong customer service skills to ensure a high quality of experience aligning with the Bank's standards.

Additionally, compliance with banking policies and maintaining the quality of physical premises are essential to protect the Bank's image. Ideal candidates have a proactive approach to customer engagement.

Responsibilities

• Solicit and promote sales of PF products.
• Ensure a high standard of customer experience in line with the quality and standards set by the Bank.
• Ensure compliance with the policies and procedures set by the Bank.

Job description

Sales

• Solicit and promote sales of PF products.
• Achieve individual sales targets and contribute towards the achievement of Group targets.
• Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
• Set appointments and carry out sales call visits where necessary, prospecting and early engagement with new to bank customers.
• Cross‑sell other retail banking products such as ASB, PF, credit cards, etc.

Customer Service

• Ensure a high standard of customer experience in line with the quality and standards set by the Bank.

Compliance

• Ensure compliance with the policies and procedures set by the Bank.
• Protect the image and brand of the Bank.

Operations

• Ensure that the physical premise is well maintained in line with the quality and standards set by the Bank.