Assistant Sales Manager, ASB

RHB Bank Berhad; Muar; On-site; MYR 36,000 - 60,000; Full time

Job summary

RHB Bank Berhad in Malaysia is recruiting for a Sales and Customer Service role focused on ASB products. You will promote and sell ASB products, set appointments, and engage new customers to meet personal and group targets.

You will also cross-sell other retail banking products, ensure high customer experience, comply with bank policies, and help maintain a well-presented sales centre. Join a dynamic team dedicated to doing the right thing and delivering value to clients.

Qualifications

• Experience selling financial products is a plus.
• Ability to meet sales targets and deadlines.
• Excellent communication and interpersonal skills.

Responsibilities

• Promote and sell ASB products.
• Achieve individual sales targets.
• Prepare and execute sales plans.
• Cross selling of other retail banking products.
• Maintain high customer service standards and compliance.

Skills

Sales

Customer service

Prospecting

Job description

Promote and sell ASB products, meet individual and group sales targets, generate and execute sales plans, prospect and engage new customers, cross-sell retail banking products, ensure high customer service standards, maintain compliance and upkeep of the sales centre.

Key Responsibilities: Sales

• Solicit and promote sales of ASB products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as PF, PF-i, Credit cards etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank Compliance
• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank Operations
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.