Assistant Manager, Personal Loan

Alliance Bank Malaysia Berhad; George Town; Sur place; MYR 36 000 - 60 000; Plein temps

Résumé du poste

Alliance Bank Malaysia Berhad is seeking a results-driven professional to drive personal loan client acquisition in Penang. You will engage potential customers through partner-in-sales, road shows, and telemarketing, while ensuring compliant, needs-based solutions and timely application submission.

The role requires maintaining income documentation, delivering accurate pipeline reports, and staying updated on product changes to inform management with market feedback.

Qualifications

• Minimum 1 year working experience in relationship management or sales.
• Proven track record in banking sales environment.
• Experience in customer service environment with strong customer care culture.

Responsabilités

• Source prospective clients for personal loan product through partner-in-sales, sales blitz, telemarketing, road show and etc.
• Source prospective clients for personal loan product through partner-in-sales, sales blitz, telemarketing, road show and etc.
• Constantly identify new sales strategies and approach to increase individual and team achievements.
• Ensure adherence to responsible selling and structure proposed solution that meets client’s financial needs.
• To ensure the accurate and timely completion of – Applications forms is duly completed prior to submission.
• To ensure all relevant income documents is obtained from customer to adequately support the application.
• Submission of sales / pipeline management reports.
• To ensure no misrepresentation of product features, pricing, promotions and processes.
• Keeping abreast with updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action.

Connaissances

Relationship management

Sales experience

Banking experience

Description du poste

Job Responsibilities

• Source prospective clients for personal loan product through partner-in-sales,
• Source prospective clients for personal loan product through partner-in-sales, sales blitz, telemarketing, road show and etc.
• Constantly identify new sales strategies and approach to increase individual and team achievements.
• Ensure adherence to responsible selling and structure proposed solution that meets client’s financial needs.
• To ensure the accurate and timely completion of – Applications forms is duly completed prior to submission.
• To ensure all relevant income documents is obtained from customer to adequately support the application.
• Submission of sales / pipeline management reports.
• To ensure no misrepresentation of product features, pricing, promotions and processes.
• Keeping abreast with updated product information, market changes and provide market intelligence and customer feedback to the management for appropriate action.

Job Requirements

• Minimum 1 year working experience in relationship management or sales.
• Proven track record in banking sales environment
• Experience in customer service environment with strong customer care culture.