Assistant HR & Admin Manager

ONE ONSEN SDN. BHD.; Johor Bahru; On-site; MYR 60,000 - 120,000; Full time

Job summary

ONE ONSEN SDN. BHD. seeks an experienced HR Generalist to manage day-to-day HR and administrative duties for a spa and wellness centre in Malaysia. You will handle recruitment, payroll, employee relations, performance reviews, and foreign worker administration to ensure compliant and smooth operations.

You will collaborate with management and operations to optimize staffing, update HR policies, and maintain accurate employee records while managing costs and confidentiality.

Qualifications

• Diploma or degree in Human Resource Management, Business Administration or a related field.
• Minimum 5 years of HR generalist experience.
• Experience managing foreign workers in Malaysia, including work pass applications and renewals.
• Knowledge of Malaysian employment requirements and payroll.
• Strong communication and problem-solving skills; ability to handle confidential matters.
• Organised and proficient with HR/payroll systems and Googlw Workspace.

Responsibilities

• Manage recruitment, onboarding, probation reviews, confirmation and exits for therapists, receptionists and other employees.
• Handle monthly payroll, including salaries, overtime, allowances, commissions and incentives, and ensure accurate statutory contributions and deductions where applicable.
• Monitor attendance, leave and overtime; coordinate with operations on staffing and shift coverage.
• Handle employee enquiries, grievances and disciplinary matters with proper documentation and escalation.
• Coordinate performance reviews, staff training, engagement and retention activities.
• Prepare employment contracts and HR letters; maintain accurate records and update HR policies with Malaysian requirements.
• Provide management with updates on staffing, turnover and manpower costs.
• Manage foreign worker matters, including work permits, renewals, medical checks, levies, accommodation and repatriation; liaise with authorities.
• Oversee general administration: office supplies, uniforms, assets, vendor coordination, maintenance.
• Coordinate licenses, insurance and service agreement renewals with management and providers.
• Monitor HR and administrative expenses; maintain organised records and confidentiality.

Skills

HR generalist

Payroll management

Recruitment

Employee relations

Performance management

Education

Diploma/degree in HRM or Business Administration

Tools

Googlw Workspace

Job description

Manage the day-to-day HR and administrative functions of the spa and wellness centre, including recruitment, payroll, employee relations, performance management and foreign worker administration. Work closely with management and the operations team to ensure adequate staffing, effective HR practices and smooth daily operations.

Key Responsibilities

Manage recruitment, onboarding, probation reviews, confirmation and employee exits for therapists, receptionists and other employees.

Handle monthly payroll, including salaries, overtime, allowances, commissions and incentives, and ensure accurate statutory contributions and deductions where applicable.

Monitor attendance, leave and overtime, and coordinate with the operations team on manpower needs and shift coverage.

Handle employee enquiries, grievances and disciplinary matters fairly, with proper documentation and escalation to management where necessary.

Coordinate performance reviews, staff training, employee engagement and retention activities.

Prepare employment contracts and HR letters, maintain accurate employee records, and update HR policies in line with applicable Malaysian employment requirements.

Provide management with regular updates on staffing, recruitment, employee turnover and manpower costs.

Manage foreign worker matters, including recruitment, work permit applications and renewals, medical checks, insurance, levies, accommodation and repatriation, ensuring compliance with applicable requirements and coordination with relevant authorities.

Oversee general administration, including office supplies, uniforms, company assets, vendor coordination and maintenance arrangements.

Coordinate relevant business licence, insurance and service agreement renewals with management and service providers.

Monitor HR and administrative expenses, maintain organised records and ensure confidential information is handled appropriately.

Job Requirements

Diploma or degree in Human Resource Management, Business Administration or a related field.

Minimum 5 years of HR generalist experience, preferably with experience independently handling HR and administrative functions.

Practical experience managing foreign workers in Malaysia is essential, including work pass applications, renewals and dealings with relevant authorities.

Good working knowledge of Malaysian employment requirements, payroll and statutory submissions.

Good communication and problem-solving skills, with the ability to manage employee matters professionally and confidentially.

Organised, responsible and comfortable using HR or payroll systems and Googlw Workspace.