Assistant Housekeeping Manager

Pan Borneo Hotel Kota Kinabalu; Putatan; On-site; MYR 20,000 - 100,000; Full time

Job summary

A prominent hotel in Kota Kinabalu is seeking a Housekeeping Supervisor to support the Housekeeping Manager in maintaining high standards of cleanliness and guest satisfaction. The role involves supervising housekeeping staff, inspecting cleanliness of guest rooms and public areas, and resolving guest requests efficiently. Ideal candidates should have experience in housekeeping management and excellent organizational skills.

Qualifications

• Experience in housekeeping and managing staff.
• Strong organizational and communication skills.
• Ability to handle guest requests and issues.

Responsibilities

• Supervise and guide housekeeping staff during daily operations.
• Inspect guest rooms and public areas for cleanliness.
• Handle guest requests and resolve housekeeping-related issues.

Job description

Role Summary:

Supports the Housekeeping Manager in overseeing the cleanliness, organization, and overall upkeep of guest rooms, public areas, and back-of-house spaces to ensure high standards of hygiene and guest satisfaction.

Key responsibilities:

• Supervise and guide housekeeping staff during daily operations
• Inspect guest rooms and public areas for cleanliness and maintenance
• Assist with staff scheduling, training, and performance monitoring
• Handle guest requests and resolve housekeeping-related issues promptly
• Ensure cleaning supplies and equipment are stocked and properly used
• Support compliance with health, safety, and hotel standards
• Report maintenance issues to the relevant department

Malaysian, Sabahan candidate will be at priority.