Assistant Coordinator

Borneo Indah Sdn Bhd; Kuching; On-site; MYR 33,000 - 58,000; Full time

Job summary

Borneo Indah Sdn Bhd is seeking an administrator to support the sales team with quotes, proposals, sales orders and tender documentation. The role also manages end-to-end order processing, coordinates with suppliers and internal departments, and maintains customer data with a robust filing system.

Additionally, you will act as a customer service representative handling inquiries and complaints, sharing reception duties, and supporting management with other duties as required.

Qualifications

• Experience providing admin support to a sales team is required.
• Experience in preparing quotations, proposals, sales orders and tender documents.
• Ability to manage end-to-end customer orders and coordinate with suppliers, forwarders and internal departments.

Responsibilities

• Provide comprehensive administrative support to the sales team.
• Oversee end-to-end order processing and ensure accurate system entry.
• Maintain an updated customer database and filing system.
• Act as a customer service agent handling inquiries and complaints.
• Share reception duties and screen visitors and suppliers.
• Assist with any other duties as assigned by management.

Skills

Administrative support

Customer service

Data entry

Job description

Provide comprehensive administrative support to the sales team, including the preparation of quotations, proposals, sales orders, and tender documentation.

Oversee the end-to-end process of customer orders, ensuring accurate entry into the system and coordinating with supplier, forwarders and internal department to ensure timely delivery to customers.

Maintain an accurate and updated database of customer information and good filing system.

Act as a customer service agent, handling and prioritizing the influx of customer requests and complaints.

Share reception duties, such as taking telephone inquiries and screening visiting clients & supplier.

To carry out any other duties and responsibilities assigned by the management from time to time.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

BORNEO INDAH was established in Year 1994 specializing in Scientific, Medical and Hospital equipment, tools, consumables, disposables and chemicals. In Year 1996 we ventured into Engineering Education Trainers and Material Testing machineries. The management team had more than 3 decades worth of knowledge & experiences in these disciplines. Together with our team of sales & support specialists, we strive to be a principal provider in these industries.

OUR MISSION

Trustworthy & Reliable PartnershipQuality & Prompt ServiceInnovative Solution ProviderCommit to Perform Beyond Expectation

OUR VISION

To be a Preferred platform where our customers, channel partners, principals, colleagues and associates recognize Borneo Indah as a Responsible Leader and Market Driver with respect to product and services we offer.

BORNEO INDAH was established in Year 1994 specializing in Scientific, Medical and Hospital equipment, tools, consumables, disposables and chemicals. In Year 1996 we ventured into Engineering Education Trainers and Material Testing machineries. The management team had more than 3 decades worth of knowledge & experiences in these disciplines. Together with our team of sales & support specialists, we strive to be a principal provider in these industries.

OUR MISSION

Trustworthy & Reliable PartnershipQuality & Prompt ServiceInnovative Solution ProviderCommit to Perform Beyond Expectation

OUR VISION

To be a Preferred platform where our customers, channel partners, principals, colleagues and associates recognize Borneo Indah as a Responsible Leader and Market Driver with respect to product and services we offer.

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