Assistant Branch Manager (Bagan Ajam Branch)

AmBank Group; Penang; On-site; MYR 60,000 - 90,000; Full time

Job summary

AmBank Group in Malaysia seeks an Assistant Branch Manager at the Bagan Ajam Branch to drive branch operations and sales targets. You will support the Branch Manager in acquiring new customers, retaining existing ones, and ensuring strict AML compliance.

The role requires 3+ years in branch operations, service, and basic sales knowledge, with a focus on regulatory understanding and excellent verbal and accounting skills.

Qualifications

• Bachelor's degree in any field or equivalent banking industry experience.
• Minimum 3 years in branch operations, service and basic sales knowledge.
• Experience in banking industry on sales and marketing is added advantage.
• Excellent verbal and accounting skills.
• Good understanding of banking regulatory.

Responsibilities

• Jointly accountable for branch operational expenses and sales targets.
• Ensure lead generation processes are managed effectively.
• Assist BM in acquiring new to bank customers and customer retention.
• Share contribution on sales force productivity and staff performance.
• Ensure all operational procedures comply with manuals and banking rules/regulations.
• Maintain high standard branch aesthetics.
• Identify and elevate risks; assess, control, monitor and report impact of risks, franchise, regulatory or financial.
• Assist BM in managing staff licensing requirements and succession planning.
• Ensure sales staff have Continuous Professional Development.

Skills

Verbal communication

Banking regulations

Sales knowledge

Customer service

Attention to detail

Education

Bachelor's degree

Job description

Assistant Branch Manager (Bagan Ajam Branch)

To be jointly accountable for branch operational expenses and sales targets

To ensure lead generation process in manage effectively

To assist BM in acquiring new to bank customers and customer retention

To share contribution on sales force productivity and other staff performance

To ensure all operational procedures comply with manuals and other banking rules
regulations

To maintain high standard branch aesthetic

Identify and elevate risks inherent in particular situations or transactions Assess, control,
monitor and report impact of risks, franchise, regulatory or financial

Conduct business and day to day activities contributing to a 'no surprise' compliance culture
by ensuring adherence to the Group's AML programme policies and procedures

To assist BM in managing staff licensing requirement and succession planning

To ensure sales staff have Continuous Professional Development.

Job Requirements

Bachelors' degree in any field or equivalent banking industry experience

Minimum 3 years in branch operations, service and basic sales knowledge

Experience in banking industry on sales and marketing is added advantage

Excellent verbal and accounting skills

Good understanding of banking regulatory

Banking & Credit More than 10,000 employees

Since our founding in August 1975, AmBank Group has grown into one of Malaysia’s largest banking groups by market capitalization. Our dynamic ecosystem includes:

At AmBank Group, we believe that diversity fuels innovation, and creativity drives progress. Our P2ACE Employee Value Proposition-Principled, Proactive, Appreciative, Collaborative, and Experimental is the heartbeat of our culture. It shapes how we work, how we grow, and how we make a difference.

We’re on the lookout for motivated, agile, and ambitious individuals who are ready to challenge the norm and shape the future of banking.

Join us. Fly High Together with us

Since our founding in August 1975, AmBank Group has grown into one of Malaysia’s largest banking groups by market capitalization. Our dynamic ecosystem includes:

At AmBank Group, we believe that diversity fuels innovation, and creativity drives progress. Our P2ACE Employee Value Proposition-Principled, Proactive, Appreciative, Collaborative, and Experimental is the heartbeat of our culture. It shapes how we work, how we grow, and how we make a difference.

We’re on the lookout for motivated, agile, and ambitious individuals who are ready to challenge the norm and shape the future of banking.