Branch Manager, Bandar Bukit Tinggi Klang

AmBank Group; Klang City, Port Klang; On-site; MYR 72,000 - 110,000; Full time

Job summary

AmBank Group in Malaysia seeks a results-driven professional to develop and execute strategic plans for branch profitability and growth. You will lead the sales team, nurture business relationships, and ensure service excellence across operations.

The role requires strong leadership, excellent communication, and the ability to work independently while achieving sales targets and maintaining high customer satisfaction.

Qualifications

• Bachelor-level degree or higher required in relevant fields or equivalent.
• Minimum 5 years of working experience in related field.
• Strong written and verbal communication skills.
• Excellent interpersonal and relationship-building abilities.
• Excellent planning, organization and time management with strong follow-through.
• Strong leadership, negotiation and sales-driven mindset.

Responsibilities

• Develop and execute business plan and strategy to contribute to branch profitability and growth.
• Lead and manage the sales force to achieve targets.
• Establish business contacts and manage relationships for expansion of opportunities.
• Ensure overall customer satisfaction, service quality and branch operations efficiency.
• Motivate staff and impart skills in service, sales and operations to raise performance levels.
• Preferably experienced in Banking/Financial Services; possess relevant licenses.

Skills

Written communication

Verbal communication

Interpersonal skills

Planning & time management

Team leadership

Negotiation & influencing

Self-motivation

Independent work

Mandarin language

Education

Bachelor's Degree

Post Graduate Diploma

Professional Degree

Economics

Finance/Accountancy/Banking

Business Studies/Administration/Management

Commerce

Equivalent

Job description

Develop and execute business plan and strategy in line with achieving the branch contribution to profitability and growth.

Lead and manage the sales force in achieving the desired sales targets

Establish business contacts and manage relationships for expansion of business opportunities

Responsible for overall customer satisfaction, service quality and branch operational efficiency

Motivate branch staff and impart skills and knowledge in service, sales and operations to elevate levels of performance

Job Requirement:

Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Economics, Finance/Accountancy/Banking, Business Studies/Administration/Management, Commerce or equivalent.

At least 5 year(s) of working experience in the related field is required for this position.

Strong written and verbal communications skills

Good interpersonal and relationship building skills

Excellent planning, organization and time management skills with strong follow through abilities

Good team player, is self-motivated and able to work independently

Strong negotiation and influencing skills to drive sales

Strong leadership abilities, aggressive and results-oriented

Preferably Managers specializing in Banking/Financial Services or equivalent.

Required license: PCE/ CEILI/ PRS/ FIMM/ IPPC

Fluent in Mandarin will be an added advantage.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Banking & Credit More than 10,000 employees

Since our founding in August 1975, AmBank Group has grown into one of Malaysia’s largest banking groups by market capitalization. Our dynamic ecosystem includes:

At AmBank Group, we believe that diversity fuels innovation, and creativity drives progress. Our P2ACE Employee Value Proposition—Principled, Proactive, Appreciative, Collaborative, and Experimental—is the heartbeat of our culture. It shapes how we work, how we grow, and how we make a difference.

We’re on the lookout for motivated, agile, and ambitious individuals who are ready to challenge the norm and shape the future of banking.

Join us. Fly High Together with us

Since our founding in August 1975, AmBank Group has grown into one of Malaysia’s largest banking groups by market capitalization. Our dynamic ecosystem includes:

At AmBank Group, we believe that diversity fuels innovation, and creativity drives progress. Our P2ACE Employee Value Proposition—Principled, Proactive, Appreciative, Collaborative, and Experimental is the heartbeat of our culture. It shapes how we work, how we grow, and how we make a difference.

We’re on the lookout for motivated, agile, and ambitious individuals who are ready to challenge the norm and shape the future of banking.